Job Location : Des Moines,IA, USA
Job: Director of Special Services
Location: Des Moines, IA
Job Type: Full time
Position Overview
We are seeking an experienced Director of Special Services to lead and expand our non-janitorial offerings, including post-construction cleaning, floor care, disinfection, carpet care, window cleaning, and remediation. This role focuses on optimizing operations, enhancing service quality, and driving growth through strategic leadership and excellence.
Key Responsibilities:
Manage daily operations and service delivery.
Train and support technicians to ensure high performance.
Maintain compliance with safety, quality, and regulatory standards.
Foster high levels of employee engagement and retention.
Collaborate across departments to align services with company goals.
Maintain strong client relationships and support business development.
Qualifications:
Minimum of 4+ years' experience in service management (preferably in specialized cleaning or facility services).
Valid U.S. driver's license and work authorization.
Willingness to travel to client sites and maintain on-site presence as needed.