DescriptionAbout FreshDirect At FreshDirect, we are reinventing the grocery experience. Since day one, our mission has been simple: bring the best, freshest food directly from the farm to people's home - faster, fresher, and smarter than anyone else. We are not just a food company - we are a technology-powered, customer-obsessed team building the most innovative end-to-end food supply chain in the industry. From proprietary routing systems to our state-of-the-art fulfillment center, every part of our business is designed to deliver unmatched quality, convenience, and care. We partner directly with farmers, fishermen, and artisans to source the highest quality ingredients, then use smart data, automation, and logistics to get them to our customers' door at peak freshness. It's grocery shopping reimagined and we are just getting started. If you are passionate about innovation, care about what people eat, and want to be part of a team doing what no one else is doing, come build the future of food with us. The Role The Director of Maintenance at FreshDirect is the driving force behind the reliability, safety, and performance of our cutting-edge Bronx facility. This leader ensures every system-from refrigeration to high-tension electrical-is running at peak performance so we can deliver fresh, high-quality food to thousands of customers daily. This role is ideal for a hands-on, forward-thinking maintenance leader who thrives in a complex environment and loves turning technical challenges into operational wins. You'll combine technical expertise with strategic oversight, while building and inspiring a team that takes pride in keeping one of the most advanced food distribution facilities in the country running flawlessly. What You'll DoFacility & Systems Oversight
- Lead the total plant maintenance program, driving best practices in preventive and predictive maintenance to maximize uptime and efficiency.
- Oversee and provide expert guidance on all major facility systems, including:
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- Industrial HVAC and climate control
- Cascade 507 and CO2 refrigeration systems
- Pneumatics and compressed air systems
- High-pressure boilers and steam infrastructure
- High-tension electrical systems and power distribution
- Plumbing, fixtures, and water systems
- General carpentry and structural maintenance
- Fire Alarm Control Panel and Sprinklers
- Maintain optimal inventory levels of critical spare parts and consumables, ensuring we're always prepared for the unexpected.
Process & Compliance Management
- Champion the use of our CMMS (Computerized Maintenance Management System) for streamlined scheduling, accurate tracking, and data-driven decision-making.
- Monitor trends, analyze reports, and implement improvements to extend asset lifecycle and minimize downtime.
- Keep safety and compliance at the forefront by updating SOPs, enforcing strict safety protocols, and ensuring adherence to OSHA standards.
- Drive continuous improvement initiatives that balance cost-efficiency with sustainability and performance.
People & Cross-Functional Leadership
- Build, lead, and mentor a high-performing maintenance team, ensuring technicians are trained, supported, and empowered to succeed.
- Foster a culture of accountability, ownership, and pride in craftsmanship.
- Partner closely with operations, engineering, safety, and quality assurance to align maintenance activities with business goals.
- Conduct regular evaluations and create opportunities for professional growth through technical training and development.
What You Bring
- Bachelor's Degree in related discipline (or equivalent combination of education and hands-on experience).
- 5+ years of experience in maintenance management, including direct oversight of complex systems.
- 5+ years of leadership experience in a maintenance or facilities environment.
- Strong bilingual communication skills (English & Spanish preferred).
- Proven ability to balance technical expertise with strategic leadership.
Why Join FreshDirect?
- Compensation: $135,824+ annually (depending on experience and qualifications).
- Perks & Benefits:
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- Deep employee discount on FreshDirect groceries
- Access to the onsite FD Market with 50%+ off select products
- 24/7 employee shuttle to and from the subway at our Bronx HQ
- State-of-the-art facility with collaborative spaces and an onsite gym
- Generous PTO and learning & development opportunities
- FreshDirect jacket gifted at your 6-month milestone
- Partnerships with the New York Yankees, Verizon, and the Federal Credit Union for exclusive perks
- Tuition assistance up to 20% for continued education
- Culture: A workplace that celebrates wins, encourages innovation, and values its people at every level.
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