Remington
Job Location : Charleston,WV, USA
Posted on : 2025-09-10T06:35:18Z
Job Description :
What you will be doing
- Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
- Promptly, accurately and efficiently know how and where to post all charges.
- Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
- Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
- Review any reservations with special requests and work to block rooms accordingly.
- Have knowledge of hotel rates, discounts and how to handle each.
- Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
What we are looking for
- High work ethic and self-initiative
- Will be required to work a minimum of 2 overnight shifts per week and up to 3 evening shifts (3pm to 11pm) and includes weekends and holidays
- Someone who enjoys working as and being part of a team that provides great experiences for our Guests!