Salary: $48,222.00 - $84,388.00 Annually Location : Gaston County, NC Job Type: Permanent Full-Time Job Number: 25-10698 CS 65009290 Department: Adult Correction Division: Operations Opening Date: 09/08/2025 Closing Date: 9/12/2025 5:00 PM Eastern Job Class Title: Chief Probation and Parole Officer Position Number: 65009290 Section: Community Supervision, Judicial Division IV-District 27 Salary Grade: NC13 Description of Work The Chief Probation/Parole Officer (CPPO) supervises Probation/Parole Officers, Judicial Services Coordinators, and clerical staff in the unit. The CPPO coordinates and manages the unit's workflow to ensure the effective implementation of Community Supervision goals and strategies. The CPPO handles daily operations and makes decisions about offender supervision. This includes case assignments, workflow coordination, scheduling, time tracking, and staff training. The CPPO also deals with discipline, conflicts, and complaints as needed, oversees team staffing and employee performance. The offender population consists of individuals sentenced by the Court or ordered by the Post-Release Supervision and Parole Commission. Offenders range from high-risk to low-risk but many of them are high-risk and need careful supervision, reentry planning, and strong/ tailored case management. This job is characterized by significant role modeling, coaching, reinforcement of pro-social behaviors, teaching pro-social and decision making skills to staff. The CPPO ensures employees are skilled in their job responsibilities and fosters an environment that supports their professional growth and development. The CPPO is also responsible for holding staff accountable for their workload and case management and must effectively plan and direct tasks to meet deadlines. The CPPO frequently engages in crisis interventions and meets with stakeholders, requiring a flexible schedule that includes regular 8-5 hours and the need to be available 24/7 for emergency calls. The CPPO is required to quickly analyze crisis situations and provide immediate responses, therefore, is often involved in developing and carrying out specialized control strategies independently. The CPPO may handle an active caseload with possible second-shift hours and/or may serve on EHA response team which includes on-call status and the need to respond to EHA violations. Key abilities required for success in this role include:
- Identifying offenders' needs to provide effective supervision and swift, consistent responses to noncompliance
- Maintaining calm and rational composure to focus on task at hand when dealing with difficult situations and individuals
- Building and sustaining working relationships with officers, offenders, judicial officials, law enforcement officers, community agencies, the public, and co-workers
- Communicating clearly and effectively in both oral and written form
The CPPO must possess the skills necessary to qualify annually with a firearm and unarmed self-defense, complete CPR annually, and be indirectly exposed to O.C. Pepper Spray as part of a training exercise. The CPPO must reside within 30 miles of the county of assignment within 90 days of their start date. This is an Internal Posting open ONLY for current employees of the NC Department of Adult Correction and eligible RIF Candidates from NC State Government. This is a full-time position (40 hours per week) with . **Applicants must pass a background check to be eligible for this job.** Note to Current State Employees: State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result. Knowledge, Skills and Abilities / Competencies Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants.
- Demonstrated experience with case planning, structured intervention worksheets and delegated authority
- Working knowledge of structured sentencing, evidence-based principles, and Justice Reinvestment
- Thorough knowledge of North Carolina offender supervision and determination of appropriate levels, available treatment services and community resources
- Experience in a mentorship or leadership role, such as a team lead or providing guidance to interns or volunteers
- Demonstrates understanding of diverse populations by applying inclusive communication and respectful practices that foster equity, trust, and effective collaboration
Minimum Education and Experience Requirements Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See for details. Bachelor's degree from an appropriately accredited institution and four years of experience as a North Carolina Probation/Parole Officer, or an equivalent combination of education and experience. The Bachelor's degree is a requirement. There is no equivalency for the four-year degree requirement based on N.C. Criminal Justice Education and Training Standards Commission. Necessary Special Qualifications: Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission. Supplemental and Contact Information Come Join Us To Make A Difference! The North Carolina Department of Adult Correction (DAC) is one of the largest state agencies with more than 19,000 employees. It is responsible for safeguarding and preserving the lives and property of its citizens through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced after conviction for violating North Carolina laws. This department includes State Prisons with custody, healthcare, and facility operations staff as well as the division of Community Supervision. Other divisions include Administration, Compliance & Accreditation, Comprehensive Health Services, Internal Affairs & Intelligence Operations, Post-Release Supervision & Parole Commission, and Rehabilitation & Reentry. The Division of Community Supervision (DCS) is responsible for overseeing supervision of adult offenders on probation, parole, or post release. The DCS mission is to ensure public safety while helping offenders make positive changes and successfully complete their supervision. DCS collaborates closely with the NC Post-Release Supervision and Parole Commission, the court system as well as other state agencies, and community partners, particularly those addressing mental health, substance use, and re-entry issues faced by our returning citizens. DCS is also responsible for the supervision of offenders who transfer from other states through the Interstate Compact program and has oversight of the Community Service Work Program. The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. DAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.
- Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
- If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
- If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements:
- The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the National Standards to Prevent, Detect, and Respond to Prison Rape. Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction:
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click Application Status. If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification. For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855-###-####. If there are any questions about this posting other than your application status, please contact a Human Resources Professional at 919-###-####. NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types. For permanent and time-limited appointments:Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation. 01 This position is available only to North Carolina Department of Adult Correction employees. Are you a current North Carolina Department of Adult Correction employee?
02 Do you have at least four years experience as a North Carolina Probation/Parole Officer? (This must be documented on your application in order to receive credit).
03 Chief Probation/Parole Officers must live within 30 miles of the county to which assigned. If selected, are you able to be in compliance with this policy within 90 days of your start date?
04 If selected for an interview, you may be asked about your experience in reference to the statements below. Your use of tools may be verified with the Case Plan Ended Action Step and Delegated Authority reports. All experience must be listed within your application. **PLEASE CHECK ALL THAT APPLY: **
- I have experience applying the principles of evidence-based practice in my daily activities
- I have experience using worksheets to address criminogenic needs, i.e. Carey Guides, Thinking tools, BITS tools, Decisional Balance
- I have working knowledge of offender supervision strategies and their appropriate application, treatment services, and community resources
- I have experience teaching Carey Guides
- I have experience teaching case planning
- I have experience teaching Justice Reinvestment Act
- I have experience teaching Motivational Interviewing
- I have experience teaching SRG
- I have experience working with other Sustainability Teams or special teams not listed above
- I use PPO roster daily to manage my caseload
- I have knowledge in determining the appropriate levels of supervision for offenders, and assessing and responding to the needs of offenders through counseling
05 Which best describes your experience in a mentorship or leadership role (team lead, supervisor, guiding interns/volunteers)?
- I have not had opportunities to mentor or lead others
- I have provided occasional guidance or support to peers, interns, or volunteers
- I have regularly mentored, coached, or supervised individuals as part of my responsibilities
- I have led teams or programs where mentoring and developing others was a primary responsibility
06 Which of the following best reflects how you approach working with individuals from diverse backgrounds?
- I treat everyone the same, without adjusting my approach
- I recognize differences but I am unsure how to adapt my approach
- I adjust my communication and behavior when differences arise to ensure interactions remain respectful
- I consistently seek out opportunities to learn about diverse perspectives and intentionally apply inclusive practices in all aspects of my work
07 Have you ever been convicted of an offense against the law other than a minor traffic violation? This includes a plea of guilty, a plea of no contest, nolo contendere or the equivalent, a Prayer for Judgment Continued (PJC) where you entered a plea of guilty whether or not the conviction was expunged (A conviction does not necessarily mean that you cannot be hired. The offense and how recently you were convicted will be evaluated in relation to the job for which you are applying.)
08 If you answered yes that you have been convicted of an offense against the law other than a minor traffic violation, please explain the nature of the conviction and the offense. Enter N/A if you answered no to having been convicted of an offense against the law other than a minor traffic violation. Required Question