Part-Time Patient Services Associate
: Job Details :

Join Crystal Run Healthcare, part of the Optum family, and take the next step in your career! We are committed to providing coordinated care and utilizing technology to enhance patient experiences while fostering a supportive environment for our team. With multiple locations, you'll have the opportunity for professional growth in a culture that promotes excellence. Be part of our mission as we Caring. Connecting. Growing together.

We are currently seeking a friendly and detail-oriented Patient Services Associate to join our multi-specialty team. In this role, you will follow established processes and protocols while working collaboratively with healthcare professionals to provide exceptional customer service and help achieve our clinical and financial goals.

Location: 2 Centerock Road, West Nyack, NY 10994

Key Responsibilities:

• Welcome and register patients promptly, ensuring a positive experience.
• Communicate effectively with the care team to keep patients informed about their appointments.
• Handle payments from patients, ensuring accuracy and compliance with policies.
• Maintain patient confidentiality in accordance with HIPAA regulations.
• Verify patient insurance information and maintain accurate records.
• Assist in scheduling, canceling, and rescheduling patient appointments as needed.
• Participate in training programs and team meetings to continually improve service delivery.
• Support a positive work environment that emphasizes teamwork and respect.
• Perform other administrative tasks to facilitate smooth operations.

Why opt for a career with UnitedHealth Group? In addition to competitive pay and comprehensive benefits, we prioritize your career development and success. Some of the benefits we offer include:

• Paid Time Off accrued from your first pay period plus 8 Paid Holidays
• Medical, dental, vision, life, and disability insurance options
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts and Assistance Programs
• Voluntary benefits, including pet insurance and legal insurance

What We're Looking For:

• High School Diploma or GED (or higher)
• 1+ years of customer service or healthcare experience
• Intermediate computer skills, including working on multiple web browsers

Preferred Qualifications:

• Experience as a receptionist in a healthcare environment
• Familiarity with electronic health records
• Knowledge of medical terminology is a plus

Your ability to maintain professionalism, manage multiple tasks, and communicate effectively will be key to your success in this role. Join us and help shape the future of healthcare!

We celebrate diversity and are committed to creating an inclusive environment for all employees. UnitedHealth Group is an Equal Employment Opportunity employer.

Note: We are a drug-free workplace; candidates will be required to pass a drug test prior to employment.