Network Consulting Engineer
: Job Details :

Job Title:Network ConsultingEngineerJob Duration:6 months but ongoing and potential to convert down the roadLocation:Remote but in the US. Must be able to work CST/EST hours.

Overview:Our client is looking for a Network Consulting Engineer to support their end customers across North America, with a primary focus on large service provider networks, including AT&T. This is a customer-facing, highly technical role requiring deep expertise in SIP and Oracle Session Border Controllers (SBCs), with a strong emphasis on communication, troubleshooting, and independent problem-solving.

Schedule:4 hours/day, most likely late mornings 10-2pm. On-call every evening 9pm-6am and weekends 24 hours/day.

Must be a US citizen.

Top Skills:

• 2–4 years of experience with troubleshooting SIP protocols
• 2–4 years of hands-on experience with Oracle Session Border Controllers (SBC)
• Strong customer-facing and communication skills
• Proven problem-solving abilities in technical environments
• Ability to work independently in a remote setting
• Professional, driven, and eager to learn

Plus Skills:

• Experience with VoIP technologies
• Exposure to cloud platforms (especially Oracle Cloud Infrastructure – OCI)
• Familiarity with networking fundamentals across enterprise or service provider environments
• Oracle SBC Certification

Day-to-Day:

• Engage with customers daily to provide expert-level support and troubleshooting
• Troubleshoot issues within Oracle SBCs and SIP environments, including capturing and analyzing logs
• Work autonomously to meet customer expectations for issue resolution and technical support
• Communicate effectively with both technical and non-technical stakeholders

Background / Industry:

• Ideal candidates come from a telecom, service provider, resident engineer, or enterprise-level environment

TSG is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.#LI-AM1

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