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Position SummaryResponsible for the day-to-day management of the community in accordance with Federal, State, and local standards, guidelines and regulations that govern the Community and are in keeping with Victory Housing, Inc. policies, procedures, and mission.
Rockville, MarylandPosition SummaryResponsible for the day-to-day management of the community in accordance with Federal, State, and local standards, guidelines and regulations that govern the Community and are in keeping with Victory Housing, Inc. policies, procedures, and mission.ResponsibilitiesEnsure that the attainment of VHI Mission takes precedence over all decisions and actions.
- Plan, develop, organize, implement, evaluate, and direct the Community's programs and activities to achieve optimal well-being for Residents and Staff.
- Share in responsibility of on-call status (rotates) and weekend supervision (in the absence of Weekend Supervisor). As an essential worker, a requirement to work during emergencies, weather events and community crisis is required.
Marketing, Sales, and Public Relations
- Abide by and implement all sales, marketing and public relations policies and procedures.
- Effectively utilize established CRM to maintain all prospect information, follow-up, move-in and move-outs activity. Data entry must be current daily.
- Responsible for marketing, outreach, networking, and public relations of the Community to achieve and maintain full budgeted occupancy.
- Meet or exceed budgeted occupancy and revenue.
- Host meetings at the Community for community-at-large and civic projects.
- Nurture all prospects per VHI polices and expectations. All initial calls are to be responded to within 2 hours of inquiry and must have quantifiable next steps.
- Conduct tours in accordance with the VHI sales cadence, sit-tour-sit. Tours may be required to be given on weekends and evening hours.
- Oversee the volunteer program to build a strong community foothold. All paperwork, background checks/references, as required, are included responsibilities.
- Represent the Community in dealing with outside agencies, including governmental agencies, or provides authorized representative of the Community when unable to attend such meetings.
Financial and Administrative Responsibilities
- Implement VHI systems and controls for effective financial performance and oversight to include, adhering to the approved operating budget, utilizing only approved vendors and order guides, reviewing monthly financial statements, obtaining authorization for all expenditures exceeding $1,000, reviewing monthly petty cash account reconciliation, approving all check requests and credit card charges.
- Administer and maintain all VHI written policies and procedures. Annually review policies and procedures and make changes as necessary to assure continued compliance with current regulations.
- Assure that HIF and Home regulatory requirements as mandated by both the State and County are met. Financially qualify all residents annually per HUD Handbook. Maintain all financial files per guidelines. Complete State and County Annual Reports accurately and timely.
Job Qualifications
- Bachelor's Degree in Administration or Health Care Administration, Masters' Degree in Business Administration or Health Care Administration preferred.
- Must have, as a minimum, three (3) years successful management experience in the operations of an assisted living or nursing Community. Start up of new community preferred.
- Must be current on all vaccinations including COVID- 19 and receive CDC recommended booster doses.
Qualifications Per COMAR 10.07.14 (Minimum)The executive director shall at a minimum:
- Be 21 years old or older.
- Possess a high school diploma, a high school equivalency diploma, or other appropriate education and have experience to conduct the responsibilities specified in
- C of COMAR regulation.
- In addition, have either:
- A 4-year, college-level degree.
- 2 years' experience in a health care related field and 1 year of experience as an assisted living program manager or alternate assisted living manager; or
- 2 years' experience in a health care related field and successful completion of the 80- hour assisted living manager training program.
Seniority level
Employment type
Job function
- Job functionBusiness Development and Sales
- IndustriesNon-profit Organization Management
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