Front Desk Reception - Patient Care Coordinator
County Dental Group Yorktown Heights, NY Full-Time | In-Office | Monday - Friday | 9:00 AM - 5:00 PM
About Us
County Dental Group is a trusted multi-specialty dental practice dedicated to providing high-quality patient care in a team-oriented and patient-centric environment. We offer a combination of insurance participation and fee-for-service options, ensuring accessible and comprehensive dental solutions for our community.
Position Overview
We are looking for a Patient Care Coordinator to join our Yorktown Heights, NY team. This role is essential to ensuring a seamless patient experience, handling appointment scheduling, insurance coordination, and front desk operations. If you are organized, personable, and passionate about patient care, we'd love to hear from you!
Key Responsibilities
- Greet patients and assist with check-in and check-out procedures
- Schedule appointments, confirm visits, and manage follow-ups
- Verify insurance benefits and assist patients with financial arrangements
- Educate patients on treatment plans and ensure they understand their options
- Maintain accurate patient records in compliance with HIPAA regulations
- Answer phone calls, emails, and patient inquiries with professionalism
- Support office operations and collaborate with the clinical team to enhance the patient experience
Qualifications
- 1-2 years of experience in dental administration (Preferred)
- Strong knowledge of dental insurance verification and patient coordination
- Excellent communication and customer service skills
- Proficiency in dental management software (Dentrix, Eaglesoft, or similar)
- Ability to multitask and work efficiently in a fast-paced environment
- Team player with a positive, patient-first attitude
Compensation & Benefits
- Hourly Rate: $25 - $30 (based on experience)
- Comprehensive Benefits Package:
- Medical, Dental, Vision, and Wellness programs
- Life and Retirement benefits
- Employee discounts and career growth opportunities
Why Join Us?
At County Dental Group, we prioritize patient care and employee growth, fostering a collaborative and supportive work environment. If you're looking to be part of a practice that values professionalism, teamwork, and excellence in dentistry, we invite you to apply!