Job Location : Oak Park,MI, USA
-Assist the Lead to leading the company outbound process in accordance with SOPs.
-Manage relationships with the market driver pool.
-Coach and mentor driver partners to enable achievement of on-time delivery, customer satisfaction, and cost per box metrics. Assist in new driver on-boarding to maximize driver engagement and retention.
-Ensure routes are released to the driver pool in accordance with market routing guidelines. Assist in confirming driver assignments and ETAs in advance of route pickup.
-Utilize the company Outbound Application to ensure that drivers load routes correctly and efficiently. Prevent, and if necessary, correct errors in loading to maximize the number of successful deliveries and minimize returns/failures.
-Lead the team of associates in performing the outbound process, including driver check-in, route staging, assisting with loading, and resolving any issues that prevent drivers from departing with appropriate routes.
-Ensure associates are fully engaged in the outbound process and manage clock-ins, clock-outs, and breaks in accordance with HR and legal guidelines.
-Support the Sortation Lead in organizing, receiving, and re-routing returned/failed packages to minimize delivery failures.
-Assist in warehouse housekeeping: supply room organization, trash disposal, restroom maintenance, etc. as required.
-Performs other duties as assigned.
****Computer savvy
***General Requirements***
When working in a warehouse environment through Bluecrew, you may be expected to do any and all of the following:
It is important to Bluecrew that you go home in the same healthy state that you came to work in, so please do not accept this assignment if you cannot fulfill all of the above duties.