Receptionist/Clerk Position
The receptionist/clerk is responsible for performing a wide variety of tasks that are support duties within the Jonesboro Economic Transportation (JET) department.
Essential duties and responsibilities:
Screens incoming calls, directs calls, and takes and transmits messages. Greets visitors and provides assistance. Receives, sorts, and distributes various mail and correspondence to appropriate personnel. Prepares external and internal outgoing mail and follows procedures and postal requirements. Photocopies various documents and ensures appropriate safeguard of such documents related to confidentiality. Performs tasks using standard operating equipment and computer programs to prepare and format forms, correspondence, reports, and other documents. Provides routine data entry, keying information into designated fields using various databases. Assists in ensuring the proper flow of paperwork exists within an assigned department. Answers written or oral inquiries of a routine nature. May schedule appointments and conference rooms, verify data, provide follow up, and communicate appointment schedule to appropriate parties. Composes and types routine correspondence and form letters. Research various data storage/and or computer records to obtain information and compiles data for reports. Establish and maintain filing systems. Providing service to clients under the established coordinated transportation plan. Enters para-transit requests from clients. Perform any other related duties as required or assigned.