Receptionist - Clinic
Performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions.
Reports to: Practice Office Manager
FLSA: Non-exempt
Essential Functions:
- Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
- Distributes and explains forms, documents, and educational handouts to patients or family members.
- Meets with patient or patient's caregiver before office visit to exchange necessary information and documentation.
- Provides explanation of process and addresses concerns and questions.
- Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
- Verifies insurance benefits and obtains precertification/authorization as necessary.
- Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up.
Nonessential Functions:
- Perform other duties as assigned.
- Attends and participates in staff meetings, in-service, projects and committees as assigned.
- Adheres to and supports policies and procedures of the STRHS.
- Works scheduled shifts including overtime, when necessary.
- Accepts all call schedule as directed.
- Maintains a neat and professional appearance in compliance to the existing dress code.
Organizational Expectations:
- Compliance to the STRH - Lawrenceburg Standards of Performance is required.
- Compliance to Dress Code Standards
- Should this job description be filled by a PRN employee, they will be subject to the requirements of that position.
Job Requirements:
- *Minimum Education* High school diploma or equivalent
- *Required Skills* Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
- Licenses: