Deskside Support Analyst
: Job Details :

Overview

Role: Deskside Support Analyst at Jobs via Dice, for Robert Half's client. Territory covers the Cedar Rapids Iowa City Muscatine corridor (Iowa City, Cedar Rapids, Muscatine, IA).

Location: Cedar Rapids, IA; Iowa City, IA; Muscatine, IA. Salary: $50,000$65,000 + full benefits + company car. Core business hours: Monday through Friday; no overnight travel.

For immediate and confidential consideration, contact Shawn M. Troy, Technology Practice Director with Robert Half, via LinkedIn or email (address available on LinkedIn).

Responsibilities

Apply a range of IT infrastructure support and troubleshooting skills across desktop, hardware, software, networking, systems, and more. Tremendous opportunity to grow your IT career while being supported with excellent compensation and full benefits, including a company car; no overnight travel.

Requirements

• Minimum of 2 years of experience in desktop support or related IT roles. For candidates with a degree, 1+ year experience may be considered; for non-degree candidates, 3+ years are considered.
• Proficiency with Windows operating systems (Windows XP, 7, 10) and Server environments (Server 20032016); DNS, DHCP, LAN; routers and switches; desktop hardware and software.
• Hands-on experience with Active Directory, networking hardware, and desktop imaging; familiarity with routers, switches, and other networking equipment.
• Strong problem-solving skills with the ability to work independently and as part of a team; excellent customer service and a commitment to continuous learning.
• Clean driving record and ability to pass a background check.
• All candidates are required to undergo a review process and maintain a valid driving record.

Notes

Our client cannot provide sponsorship and cannot hire C2C. No third-party inquiries, please.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Software Development

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All applicants are required to be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are eligible to enroll in our company 401(k) plan.

2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking Apply Now, you're agreeing to Robert Half's Terms of Use.

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