Job Location : Hummelstown,PA, USA
Job Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Helps ensure compliance with and completion of all daily operational procedures by the Sales department. Maintain knowledge of all hotel services/features and hours of operation. Maintain complete knowledge in the use of all office equipment, computer, and manual systems. Maintain confidentiality and security of specified hotel information, correspondence, reports and files. Familiarization with current customers and hotel accounts. Working knowledge of the front desk and desk operations. Perform miscellaneous support services, including filing, gathering information, organizing the sales office, and helping to keep sales work area neat, clean, and presentable to clients or hotel staff. Ensures communication with General Manager, all other Department Managers, and staff. Other duties as assigned. Responsibilities Provides clerical/secretarial and administrative support for the Sales departments located at the Hershey Hampton Inn & Hershey Courtyard by Marriott, including dictation, typing, computer. input, filing, tracing, answering telephones, printing reports and departmental records/logs. Qualifications High school graduate. Minimum 1-year administrative experience. Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding. Ability to provide legible communication. Computer skills. Previous guest relations training. Familiarity with preparing statistical reports. About UsShaner Hotel GroupShaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!About the TeamThe Hampton Inn Hershey Near the Park is located in the heart of the top attractions in the Hershey market - Hershey Park, Hershey Gardens, Giant Center events, and the AACA Museum are all within 10 minutes. Located off Route 39, 15 minutes from Penn State Hershey Medical Center. Our team focuses on delivering the best service in the market and delivering the best product and amenities our guests are looking for. Hot breakfast and Wi-Fi are free, and our state-of-the-art fitness center and heated indoor pool are all amenities that make this Hampton Inn a top traveler's choice. At Shaner we pride ourselves on making associate satisfaction our number one focus. We strive to develop an amazing team environment that focuses on work life balance and development of our associates.