Job Location : Richmond,VA, USA
The responsibilities of this job include, but are not limited to, the following:Supervising all Front Office employees;Registering and discharging patients accurately;Monitoring waiting room times and ensuring that all patients are registered and discharged within appropriate time frames;Collecting patient payments accurately;Answering incoming calls in a warm and friendly manner;Submitting monthly staffing schedule for all Front Office employees;Reviewing all Front Office reports;Implementing established procedures and policies;Assisting with training new Front Office employees;Ensuring daily deposits are completed correctly;Evaluating and completing employee performance evaluations as directed;Organizing and conducting Front Office staff meetings;Providing positive, warm and friendly customer service in all interactions;Fostering teamwork and a positive, professional atmosphere;Completing other duties as directed.Minimum education and professional requirements include, but are not limited to, the following:Employee must be at least 18 years of age;High school graduate or equivalent;Keyboarding experience required;Excellent verbal and written communication skills;One year of clerical experience preferred;One year of supervisory experience preferred