Overview
HR Systems Specialist role at Burlington Stores, Inc. The HR Systems Specialist will support various Workday configurations while providing improvements to functionality and analytics supporting our HR teams. The Specialist will also serve as tier 2 support, troubleshooting and triaging user incidents. This individual will serve as a frontline resource by supporting short-term and long-term direction and design requirements. They will analyze trends in user activity while maintaining HR processes, and highlight opportunities for improvements, contributing to the specifications, testing, and implementation of reporting and new or redesigned processes and functionality.
Base pay range
$25.15/hr - $34.00/hr
Responsibilities
- Maintains core elements of HR systems and data such as assignable roles, organization management, security and data requests
- Serve as primary support for inquiries and system issues through the ServiceNow application, providing transactional resolution and technical guidance to users within established SLAs supporting Workday, Paradox, and other HR Systems
- Modifies and administers reports and data access to support business needs, provide key insights, and enhance the use of Workday dashboards
- Support ongoing system projects, assisting in configuration, testing, and user adoption
- Provide insight into functional operation of the application, identifying trends in user activity and potential barriers to successful adoption; advocates for system developments and enhancements to continuously improve user experience
- Maintain technical and industry knowledge by actively participating in Workday Community and other forums; continually increase personal knowledge and maintain professional development through training and research
Qualifications
- Associates degree (2-year degree) from an accredited college or university, or equivalent combination of education and experience
- 0-2 years of HR or system administration experience, or equivalent combination of Workday usage and enhanced user access
- General understanding of HR processes, practices and methodology
- Aptitude to troubleshoot, test, and escalate trends
- Data manipulation skills and ability to work within project management foundations
- Problem solving skills and ability to think critically and analytically
- Must have sound judgement in discerning escalation and exercises considerable judgment and discretion in preparing and handling information of a sensitive nature
- Must be resourceful and have a customer-focused and solutions-oriented attitude
Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Individual pay decisions will be based on a variety of factors, such as qualifications, education, job-related skills, relevant experience, and geographic location. Posting details include Location: New Jersey-Burlington; Address: 2006 Route 130 North; Zip Code: 08016; Pay Rate: Hourly; Career Site Category: Corporate; Job Type: Full-Time; Remote Type: Hybrid; Evergreen: No
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