Job Description
Overview
Villas of Holly Brook and Reflections Memory Care is a leading operator of assisted living and memory care communities in 25 locations across Illinois, Indiana, and Florida. We are the residence of choice for over 1,400 seniors and the workplace of choice for more than 1,000 employees. We create vibrant communities where older adults can thrive, participate, and continue making a difference with access to support and opportunities.
Responsibilities
- Responsible for maintenance and preventative efforts for an assigned community, including HVAC, electrical, plumbing, carpentry, painting, appliances, and amenities. Manage outside vendors and contractors as needed.
- Ensure all efforts meet company operational and safety standards, as well as applicable laws and regulations.
- Supervise all maintenance activities.
- Manage maintenance needs to maintain the physical condition of the community and contribute to business goals.
- Handle customer service requests via work order system, prioritizing and delegating to staff, and ensuring resolution.
- Oversee apartment turnovers and preventative maintenance to maximize community value. Assess damages and charges for departing residents.
- Purchase parts, chemicals, and supplies according to company policies.
- Regularly inspect grounds, buildings, and rooms for full functionality.
- Ensure compliance with federal, state, and local laws.
- May operate a company vehicle if required.
- Perform other duties as assigned.
Qualifications
- High school diploma or GED.
- At least 2 years of experience in multi-family property management or building maintenance.
- Basic arithmetic skills for measurements and calculations.
- Ability to use independent judgment to meet community expectations.
- Basic computer skills, including Microsoft Office, and ability to operate standard office equipment.
- Proficiency with maintenance tools and equipment, and ability to train others in their safe use.
- Ability to frequently lift up to 60 pounds and work in confined spaces or at heights over 8-9 feet.
- Knowledge of Lock Out/Tag Out procedures and Safety Data Sheets.
- Valid drivers license; driving responsibilities may be involved.
Benefits
- Medical, dental, vision insurance.
- Paid time off, accruing immediately.
- Company-paid life insurance, short-term and long-term disability, and accident insurance.
- 401(k) plan with immediate match.
Additional Staff Benefits:
- DailyPay (advance pay product): Work today, get paid tomorrow.
- Discounted meals while working: $3 per meal.
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