Front Desk Agent
: Job Details :

Skills* Greeting and thanking guests in a sincere, friendly manner.* Checking guests in on arrival and out on departure.* Posting charges to appropriate guest accounts.* Anticipating and addressing guests' needs, and resolving their problems and complaints.* Assisting guests with disabilities.* Operating switchboard and assisting with inquiries.* Assisting the reservations manager with taking reservations.* Collaborating and communicating with other internal departments to ensure guest satisfaction.* Complying with company procedures and safety policies.* Performing duties on a daily checklist.Qualifications:* High school diploma or suitable equivalent.* 1+ years Front Desk Agent experience preferred.We offer great benefits and perks. Medical, dental, vision, ancillaries, sister property hotel discount, housing based on availability, and much more.About Isla Bella Beach ResortIsla Bella Beach Resort combines unparalleled luxury with the authentic charm of the Florida Keys to create an oceanfront destination like no other. Nestled on 24 acres in Marathon, this 199-room resort blends modern elegance with the natural beauty of a mile-long private beach and vibrant marine surroundings. With a focus on exceptional guest experiences, Isla Bella offers world-class dining, a full-service spa, and a marina for thrilling water adventures, all designed to capture the laid-back yet sophisticated spirit of the Keys.