Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Job Responsibilities:
- Perform daily tune shop operations, while coordinating with other departments on tune-repair needs
- Maintain up to date product knowledge and binding certifications to provide excellent customer service through timely response to customer questions, suggestions, complaints, and recognition
- Maintain the main line of communication between the stores and tune shop
- Know and enforce safety initiatives consistent with company guidelines.
- Supports Telluride Ski & Golf sustainability initiatives.
- Adheres to Telluride Ski & Golf policies and procedures.
- Proficient in POS operations
- Other duties as assigned, including specialty areas like retail and rentals
- Willingness to support other departments in the Retail / Rental division.
- Work together with teammates to maintain safety standards
- Other duties as assigned
- Strong communication and problem-solving skills.
Job Requirements:
- Display mechanical aptitude to be able to perform ski tunes, maintenance or repairs.
- Ability to work a flexible schedule; including nights, holidays and weekends
- Commitment to exceptional Customer Service
- Ability to stand and move in an active, team-oriented environment for extended periods
- Ability to communicate fluently through spoken and written English
Job Benefits:
- Free Ski Pass for employees (minimum 16 hours per week)
- Discounted pass for full-time employees' dependents
- Ski and Snowboard School Discounts / Children's Ski School Discount
- Food and Beverage Discounts for employees
- Lodging discount for employee friends and family (restrictions apply)
Expected Pay Range $20 to $23 per hour. Individual compensation decisions are based on experience and variety of factors.