Office Coordinator
: Job Details :

* The Recruitment Range For This Position Is $37,782 - $38,337*This position serves as a member of a team with shared work responsibilities involving the operational functions of the CDSA. This position supports functions that allow the CDSA to maximize agency revenues, maintain staff efficiency and comply with state and federal requirements. Duties include:* Referrals: Referrals are accepted and processed to ensure that services are initiated in accordance with Infant-Toddler Program requirements* Medical Records: Medical records are maintained and managed to ensure confidentiality, inclusion of required documents, and adherence to authorized format according to local procedures.* Office Management and Support: Daily satellite office functions are managed to promote efficiency and consistency for general office procedures.* Data Entry: ITP information for satellite office is entered into the ITP data system to ensure essential program data for monitoring and reporting purposesThis position is located in the CDSA of WNC satellite office in Sylva, NC.About the North Carolina Early Intervention (NCEI) Branch:The North Carolina Early Intervention Branch (NCEI) is a part of the N.C. Division of Public Health. It is the lead agency for the N.C. Infant-Toddler Program (ITP). The Infant-Toddler Program provides support and services for families and their children, birth to three who have special needs. Research shows that this time period is critical. It offers a window of opportunity to make a positive difference in how a child develops and learns. Children's Developmental Services Agencies (CDSAs) across North Carolina work with local service providers to help families help their children succeed.About the Department of Health and Human Services (DHHS):The North Carolina Department of Health and Human Services manages the delivery of health and human-related services for all North Carolinians, especially our most vulnerable people - children, elderly, disabled and low-income families. The Department works closely with health care professionals, community leaders, advocacy groups, local, state and federal entities and many other stakeholders to make this happen. Compensation and Benefits:The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for benefits: For more information about DHHS: Knowledge, Skills and Abilities (KSAs)/ Management Preferences are not required. Applicants that possess the following skills are preferred:* Required knowledge of office protocols. * Demonstrated skills in organizing workflow and coordinating activities* Able to communicate effectively both orally and in writing* Able to follow policy and procedural guidelines and to resolve problems and questions. * Be able to establish and maintain effective working relationships with all levels of staff.* Preference is for experience with independent office support, working with medical records, databases, and spreadsheets, general office responsibilities and task prioritization.Physical Requirements:* Light work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See for details. Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following:High school diploma or General Educational Development (GED) diploma and two years of related administrative experienceORAn equivalent combination of education and experience.The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.* Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.* Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard, who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.* If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.* Applicants may be subject to a criminal background check. All candidates selected for positions considered Positions of Trust will be subject to a criminal background check.Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at Transcripts, degree evaluations and cover letters may be uploaded with your application. NOTE: Applicants will receive communication via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application status, please contact HR at 919-###-#### or ...@dhhs.nc.gov.To check the status of an application, please log in to your NC Government Job Opportunities account and click Application Status . For technical issues with your application, please call the NeoGov Help Line at 877-###-####. If you have a technical issue with your Government Jobs account, please call their Help Line at 1-855-###-####.