Overview
Milady, a Cengage Group Company, is transforming trades education for the next generation of professionals. As the Director of Product, you'll lead the charge in evolving our products into intuitive, impactful digital experiences that support students, educators, and schools nationwide. You'll bring teams together, set ambitious strategies, and create products that are easy to use, easy to love, and built for scale. This is a big opportunity to make a real difference in the way trade school students learn and grow.
We're transforming education with a strong culture that values diversity, engagement, and discovery. Our inclusive programs, benefits, and initiatives are integrated into how we work every day. To learn more, please see
What You'll Do
- Drive Digital Transformation: Evolve our digital learning platform from a single static course to a personalized, outcomes-driven learning ecosystem that meets customer needs.
- Lead our shift from print to digital learning experiences through data driven decision making and deep customer knowledge.
- Lead experimentation to apply innovative tools that make learning more accessible and engaging.
- Identify new digital revenue streams by developing products that result in owning more of the customer experience and increasing the lifetime value of a customer.
- Set Product Vision and Strategy: Define a clear roadmap aligned with business goals and customer needs.
- Stay close to our users—students, instructors, and school leaders—to shape products they truly value.
- Lead Cross-Functional Teams: Inspire organizational change, creating a digital first product culture across the business; partner with engineering, content, AI/ML teams, regulatory departments, customer experience, marketing and sales to drive alignment and a unified vision; develop rationale to secure required investments; create an empowered team where ownership and pride in what we build are fostered.
- Understand the Market and Our Users: Apply customer-centric methodology to identify problems and validate potential solutions; use research, data, and rapid prototyping to shape decisions; monitor industry trends and competitor moves to stay ahead.
- Deliver Products that Matter: Lead product development from idea to launch; support ongoing improvements that keep our products fresh and effective.
- Data Analytics and Insight: Leverage data analytics to make informed decisions, identify opportunities for improvement, and measure product performance.
- Engage with Stakeholders: Keep internal teams in the loop—from sales and marketing to leadership; build lasting partnerships with schools, educators, and industry experts.
- Measure and Improve Performance: Define success metrics and use them to guide decisions; celebrate what works and learn quickly from what doesn't.
- Manage Resources Thoughtfully: Develop budgets and allocate resources for maximum impact; keep projects on track and aligned with priorities.
- Qualifications: 10+ years of experience leading product teams; experience in tech is a must; experience building digital products and driving organizational change; experience with the Product Operating Model is preferred; proven ability to make decisions based on data analysis; proven approach to capturing regular customer input; strong critical thinking and planning skills; curiosity, experimentation mindset, and a strong sense of purpose; outcomes orientation with the ability to deliver; clear communication skills to bring others along with your vision; expected travel approximately 20%.
Who You Are
An ambitious, passionate leader who thrives in ambiguity and sees opportunity in change. You're customer-obsessed, data-informed, and unafraid to challenge the status quo. You love experimentation and building what's next—and bringing others along for the ride.
Why Milady
We believe education changes lives—and we're on a mission to make it more effective, more inclusive, and more inspiring. You'll join a team that values innovation, connection, and real-world impact. At Milady, your work will help empower future beauty professionals to thrive in their careers.
Milady, a Cengage Group Company, is a leading provider of beauty and wellness learning solutions for schools worldwide. To learn more about Milady and our vision, visit milady.com/about.
About Cengage Group
Cengage Group is committed to working with broad talent pools to attract and hire strong and qualified individuals. Job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable laws. We provide reasonable accommodations for qualified individuals with disabilities during the job application process. If you require accommodations, please contact ...@cengage.com or +1 (617) ###-####.
Compensation: The full base pay range is provided; base pay varies by schedule, qualifications, experience, internal equity, and location. Sales roles may include incentive compensation beyond base pay. The range is $163,000.00 - $175,000.00 USD.
Warning: Be aware of targeted recruitment scams falsely offering jobs on behalf of Cengage Group. Cengage will interview candidates via live in-person, phone, or video calls before an offer is extended. Ensure communications come from an @cengage.com email address.
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