Job Location : New York,NY, USA
135 E 57th St, 4th FL, New York, NY 10022
As Director of CRM, you'll define and lead the vision, strategy, and execution of our lifecycle marketing and CRM programs. You'll architect hyper-personalized, data-driven campaigns and automated journeys across channels, ensuring high member satisfaction, loyalty, and lifetime value. This role is ideal for a strategic leader with deep experience in CRM technology, experimentation, and cross-functional collaboration.
Define and execute a best-in-class lifecycle marketing vision that is deeply rooted in customer data, ensuring CRM-triggered emails and messages are hyper-personalized and dynamically optimized for conversion & retention
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