Human Resources Director
: Job Details :

Join to apply for the Human Resources Director role at Splish Splash Water Park

Responsibilities

• Manage all aspects of the People & Organization (P&O) team and any other assigned departments
• Lead by example, attitude, and as a representation of Splish Splash's core values
• Act as an approachable mentor and coach to all team members throughout the park
• Manage and control all financial aspects of assigned departments while maximizing revenue and cost savings opportunities; maintain constant vigilance over departmental labor budgets
• Act as a strategic visionary to implement measures that will favorably impact process, people, and/or profit
• Ensure compliance with company and industry best practices, policies, and procedures to create a safe and productive environment for colleagues and guests.
• Become knowledgeable of performing the essential duties of all P&O positions and backfill these positions when needed
• Assist with team scheduling and timekeeping activities

Departmental Duties

• Manage all activities related to the employment life cycle for Splish Splash
• Establish a trusted and caring attitude toward all team members, their goals, and problems.
• Foster positive attitudes by guaranteeing consistency and fairness in the application of policies, procedures, compensation, and benefits.
• Develop efficient and effective methods of communication to reach the employee population, leveraging marketing resources to assist with methodology and delivery
• Investigate and resolve employee concerns, keeping leadership and related parties informed throughout the process
• Administer disciplinary actions to team members, as required
• Execute voluntary and involuntary terminations, as needed
• Coach and counsel leadership to effectively address employee performance and provide guidance for legally defensible resolutions
• Leverage metrics and analytics to measure progress against organizational goals
• Participate in company-wide budgeting and labor costing initiatives, as needed
• Maintain accuracy and data integrity for assigned location(s) within all HRIS systems
• Participate in payroll and timekeeping closing activities, as needed
• Manage all aspects of the staffing process, including recruiting, job requisitions, interviewing, hiring and onboarding
• Generate a sufficient flow of qualified applicants through appropriate recruiting tactics including, but not limited to, advertising, and ongoing communication with high schools, colleges, and community organizations
• Ensure compliance with all governmental rules and regulations, relative to hiring, as well as equal opportunity policies
• Conduct pre-employment screening of all applicants, employment interviews, and extend or decline to extend an offers of employment
• Develop and implement team member orientation and training programs.
• Lead all learning initiatives for the park and ensure that all relevant training data is captured in the Workday Learning module
• Conduct review of P&O policies, procedures, and handbooks on an annual basis, and update these as needed
• Coordinate and assist various departments in the development and presentation program for skills training programs, guaranteeing that all team members receive sufficient training to meet proper job performance standards
• Maintain solid communications for all park employees, by utilizing bulletin boards, newsletters, town-hall meetings, and other communication channels
• Coordinate and execute company-sponsored employee engagement events, such as parties, picnics recreational activities, and discounts
• Purchase all required uniforms and garments for each season by seeking out vendors for the best quality and price
• Participate in the purchasing of uniforms from company-approved vendors
• Manage uniform inventory, distribution, and collection for all employees
• Maintain open communications with all departmental leaders and team members
• All other duties as assigned by leadership

J1 International Student Responsibilities

• Oversee the execution of the J-1 student program
• Assist with new international student orientation sessions
• Welcome new arrivals and help get them checked in and moved into housing
• Assist with the preparation and cleaning of J1 housing locations
• Help prepare beds in the student housing facility prior to move in
• Assist students with submitting Social Security paperwork
• Assist students with opening new bank accounts
• Transport J1 students to approved destinations, when needed
• Assist with addressing any concerns the students may have
• Assist employees with making doctor's appointments and transport them to the doctor as needed
• Determine housing deduction amounts for J1 room-and-board

Education and Experience

• College degree in Human Resource Management, Industrial Relations, Training or other related discipline, highly desired
• 3+ years' experience managing one or more direct reports
• Progressive experience in an HR Manager, Generalist, or similar role
• Experience in theme park industry, hospitality, tourism, or entertainment highly desired, but not required
• Previous Workday, Dayforce or other HCM experience desired
• PHR or SHRM certification a plus

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements

• Must be at least 18 years of age to comply with New York Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Ability to frequently work hours that extend beyond 9 AM to 5 PM during the operating season
• Ability to occasionally travel locally or to domestic US park locations (up to 10% expected travel) for recruiting purposes, trainings, or special company events
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Ability to exude unwavering professionalism toward guests, team members, management and other human resources contacts
• Ability to maintain confidentiality and protect sensitive employee data
• Ability to communicate clearly, concisely and persuasively with a wide range of diverse personnel and guests
• Must be proficient in Microsoft Outlook, Excel, Word, and Power Point
• Experience analyzing and reacting to trends
• Ability to use office technology and equipment, such as PC, software, and copier

Physical Requirements

• Ability to remain seated for extended periods of time, while using a computer
• Ability to stand or walk for long periods of time throughout the workday
• Ability to occasionally stoop, twist, kneel, bend, squat, or reach above shoulders
• Ability to carry, push, pull, lift, and hold objects weighing 20 pounds or more

Working Conditions

• This role will be primarily based in an office setting with some interaction with other outdoor park locations
• Some exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, and other weather conditions
• Subject to frequent interruptions, constant repetitive motion, high noise levels, flashing lights, and heavily populated environments
• For J1 international student recruitment, some overseas travel may be required

Seniority level

• Director

Employment type

• Part-time

Job function

• Human Resources
• Industries
• Entertainment Providers

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