CONFIDENTIAL***Senior Director of Training and Organizational Development - Information Technol[...]
: Job Details :

CONFIDENTIAL***Senior Director of Training and Organizational Development - Information Technology

Job ID: 998641 New York City, NY (NYC) , New York Job Type: Direct Hire Added - a day ago

Job Description

Sr. Director, Organizational Learning & Talent Strategy – Healthcare Payer SystemsLocation: New York, NY (Hybrid)Innova Solutions is seeking a strategic HR executive to lead enterprise-wide learning, talent development, and change enablement. This role will architect scalable learning ecosystems and embed skill-based readiness into performance and workforce planning for healthcare payer systems. The ideal candidate brings deep experience in regulated environments, clinical operations, and systems transformation—especially within healthcare and insurance sectors.Key Responsibilities

• Organizational Learning Strategy: Build and scale learning frameworks that support onboarding, upskilling, and career mobility across clinical and administrative functions.
• Clinical & Claims System Readiness: Lead training and change management for claims and clinical systems implementations, streamlining workflows, increasing automation, and reducing compliance risk.
• Change Management Leadership: Design and execute communication plans, focus groups, and targeted learning programs to support large-scale reorganizations and transformation efforts.
• Manager & Leadership Development: Launch scalable programs for people managers and senior leaders, including coaching, executive presence, and business acumen.
• Analytics & Impact: Develop frameworks to monitor post-program success, identify knowledge gaps, and measure behavioral change and business outcomes.
• Tech Implementation: Oversee LMS deployment, competency model integration, and performance tool optimization; ensure alignment with HRIS and operational systems.
• Cross-Functional Collaboration: Partner with clinical operations, IT, and executive leadership to proactively mitigate training risks and ensure readiness across diverse roles.
• Team Leadership: Manage distributed teams of instructional designers, facilitators, and program managers in agile environments.

Sr. Director, Organizational Learning & Talent Strategy – Healthcare Payer SystemsLocation: New York, NY (Hybrid)Innova Solutions is seeking a strategic HR executive to lead enterprise-wide learning, talent development, and change enablement. This role will architect scalable learning ecosystems and embed skill-based readiness into performance and workforce planning for healthcare payer systems. The ideal candidate brings deep experience in regulated environments, clinical operations, and systems transformation—especially within healthcare and insurance sectors.Key Responsibilities

• Organizational Learning Strategy: Build and scale learning frameworks that support onboarding, upskilling, and career mobility across clinical and administrative functions.
• Clinical & Claims System Readiness: Lead training and change management for claims and clinical systems implementations, streamlining workflows, increasing automation, and reducing compliance risk.
• Change Management Leadership: Design and execute communication plans, focus groups, and targeted learning programs to support large-scale reorganizations and transformation efforts.
• Manager & Leadership Development: Launch scalable programs for people managers and senior leaders, including coaching, executive presence, and business acumen.
• Analytics & Impact: Develop frameworks to monitor post-program success, identify knowledge gaps, and measure behavioral change and business outcomes.
• Tech Implementation: Oversee LMS deployment, competency model integration, and performance tool optimization; ensure alignment with HRIS and operational systems.
• Cross-Functional Collaboration: Partner with clinical operations, IT, and executive leadership to proactively mitigate training risks and ensure readiness across diverse roles.
• Team Leadership: Manage distributed teams of instructional designers, facilitators, and program managers in agile environments.

Qualifications

• 15+ years in HR, talent development, or organizational learning, with 5+ years in executive leadership roles.
• Proven success leading learning and change initiatives in healthcare, insurance, or regulated industries.
• Experience managing large budgets and cross-functional teams.
• PMP certification preferred; strong project management and agile delivery skills.
• Expertise in LMS platforms, digital learning tools, and competency modeling.
• Familiarity with claims systems and clinical operations training.
• Exceptional communication, stakeholder management, and strategic planning capabilities.

Required Industry Experience

• Healthcare, insurance, consulting, or benefits management experience required
• Healthcare Claims systems training experience highly preferred
• Experience supporting clinical staff, member-facing teams, and administrative functions.

PAY RANGE AND BENEFITS:$180,000-220,000/year pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.Website: Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at and earn $250-$1,000 per referral.Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at ...@innovasolutions.com or (770) ###-####. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

Job ID: 998641 New York City, NY (NYC) , New York Job Type: Direct Hire Added - a day ago

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