Office Services Specialist
: Job Details :

Title: Office Services Specialist State Role Title:Admin and Office Spec II Hiring Range: $37,000 - $42,277 Pay Band: 2 Agency: Virginia Department of Health Location:LICENSURE & CERTIFICATION OFF Agency Website: Recruitment Type: General Public - G Job Duties This position supports the Long-Term Care Division within the VDH Office of Licensing and Certification. The daily tasks include following established policies and procedures to approve initial license requests, license renewals, and processing various mid-term updates to licenses for long term care facilities. Additional daily tasks include verifying that payments for license requests have been approved, requesting medical records from hospital facilities, answering phones, creating and updating office directories and logs, and uploading information regarding completed facility surveys to the VDH website for public viewing. Minimum Qualifications • Working knowledge of word processing and spreadsheet software applications • Ability to interpret and follow established procedures and guidelines • Ability to communicate effectively with internal and external customers, verbally and in writing • Ability to complete a high volume of work on a daily basis • Strong attention to detail and accuracy in data entry • Considerable skill in the operation of standard office equipment Additional Considerations • Advanced skills working with Microsoft Excel and Word Software • Knowledge of Licensing and Certification Practices for Long-Term or Acute Care Facilities Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position. Special Instructions VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position. Supplemental questions are encouraged to be answered in a comprehensive manner and reference any pertinent knowledge, skills, and abilities as well as any previous experience that relates to the position. Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service's Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions. It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov. If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment. As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply! HRP: The following is automatically applied by PageUp; DO NOT ADD TO POSTING In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800- ###-####, or DBVI at 800-###-####. Contact Information Name: Tori Altidor Phone: N/A Email: ...@vdh.virginia.gov In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-###-####. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.