Operations Manager
Location: Kansas City, MO
Company: Electric Power Systems International, Inc.
Electric Power Systems (EPS) is a NETA-accredited independent electrical testing and engineering organization specializing in acceptance testing, commissioning, and maintenance services across Utility, Generation, Renewables, Industrial, Transit, Data Centers, and Commercial sectors throughout North America. We are committed to safety, technical excellence, and setting the standard in the power industry.
Compensation: $160,000 - $180,000 per year
Job Summary
The Operations Manager is responsible for managing the day-to-day operations of field engineers and technicians within the designated office. This role serves as a technical liaison between clients and internal teams, ensuring that projects are executed safely, efficiently, and in alignment with customer expectations.
Responsibilities
- Oversee daily operations of field personnel
- Consult with clients to determine technical and scheduling requirements
- Support Sales Managers during job walkdowns as the technical expert
- Conduct annual performance reviews and manage hiring for assigned locations
- Serve as secondary customer contact behind Sales Manager
- Ensure adherence to testing and safety procedures
- Deliver technical and safety training to office personnel
- Review technical reports for accuracy across transformers, reactors, circuit breakers, surge arresters, cables, and DC systems
- Supervise a team of 10 employees, including:
- 1 Field Technician
- 1 Senior Field Technician/Engineer
- 1 Relay Engineer
- 1 Senior Relay Engineer
- 1 Field Technician I
- 3 Field Technician II
- 2 Field Technician III
- Travel required: 35% throughout Missouri and surrounding states
Qualifications
Required Education & Experience:
- Bachelor's degree in Electrical Engineering, Electrical Distribution, or Utility Engineering
- 5 years of experience in electrical equipment testing and inspection (high and low voltage)
Required Skills:
- Proficiency in Doble Power Factor, turns ratio, winding resistance, CT testing, breaker timing, contact resistance, primary/secondary injection
- Experience with VLF, tan delta, partial discharge testing of cables and analysis
- Familiarity with standards and documentation from:
- International Electrical Testing Association (NETA)
- IEEE
- ANSI
- ASTM
- NFPA 70/70B/70E
- Technical knowledge of transformers, circuit breakers, switchgear, and DC systems
- Budgeting and profit/loss management