Senior Business Process Specialist
: Job Details :


Senior Business Process Specialist

Peoples Natural Gas

Job Location : Pittsburgh,PA, USA

Posted on : 2025-09-07T21:03:40Z

Job Description :

Serving as the subject matter expert on analyses of economic and business processes to support the reporting and budgeting needs of Peoples and the various field operation departments.

Key Responsibilities

  • Lead fiscal performance tracking, budget forecasting, and reporting using standard methodologies and tools such as Power BI.
  • Analyze operational metrics and key performance indicators (KPIs) to monitor effectiveness, ensure data integrity, and identify improvement opportunities.
  • Apply statistical methods and process design standards to implement operational improvements aligned with strategic Gas Operations goals.
  • Develop cost/benefit models and financial case studies to support strategic initiatives.
  • Collaborate with IT and field teams to implement new systems and monitor workflow performance.
  • Audit internal process controls and recommend enhancements to improve efficiency and compliance.
  • Support standardization of field procedures through analytics and trend analysis.
  • Facilitate workshops and meetings with field teams, supervisors, and leadership to gather input and drive process improvements.
  • Support change management efforts during rollout of new technologies and procedures.
  • Represent Gas Operations in cross-functional process development and analytics initiatives.
  • Monitor industry trends and regulatory changes to ensure operational readiness and continuous improvement.

Skills & Tools

  • Advanced proficiency in Power BI, Qlik, Excel, SAP, and operational software/database systems.
  • Strong analytical, statistical, and process design capabilities.
  • Excellent communication, documentation, and stakeholder engagement skills.
  • Strong planning, writing, and data management skills; detail oriented.
  • Independent worker/well organized/quick learner.

Qualifications

  • 8+ years of experience in business process analysis, operational analytics, or related fields.
  • Bachelor's degree in Business, Engineering, or related discipline (Master's preferred).
  • Valid driver's license and ability to travel (~50%) to PNG sites

Apply Now!

Similar Jobs (0)