Administrative Assistant 1
: Job Details :

Administrative Assistant

The Office for People With Developmental Disabilities (OPWDD) provides high-quality, person-centered services, supports and advocacy to individuals with developmental disabilities in New York State. Our guiding principle in our interactions with the people we serve and each other is Putting People First, and is exemplified with values of compassion, dignity, diversity, excellence and honesty.

OPWDD's Office of Investigations and Internal Affairs Division (OIIA) is seeking a person to work as an Administrative Assistant in a local field office. The Administrative Assistant will be responsible for providing administrative support in an office setting and establish and implement procedures to maintain an efficient workflow. The Administrative Assistant will also serve as the liaison between OPWDD and other OIIA regional offices.

The duties of Administrative Assistant will include, but not be limited to, the following:

• Assist OIIA management in the implementation and data collection related to the upgrade of fleet of vehicles within the assigned region with 4G cameras and GPS systems.
• Review incoming correspondence and reports to determine their significance; prepare responses for supervisor review.
• Respond to questions or refer complex issues to appropriate staff.
• Collect and store critical milestone data to track reform progress and regulatory compliance.
• Handle incoming telephone calls or refer calls to appropriate staff.
• Schedule and set up meetings and conferences.
• Assist Investigators within the Region assigned.
• Make travel arrangements and process travel expenses.
• Prepare presentation materials for the annual statewide report cards.
• Serve as liaison between OPWDD OIIA regions.
• Fulfill other support duties, as assigned.

Telecommuting to be discussed at interview.

Minimum Qualifications

OPEN COMPETITIVE QUALIFICATIONS:

The position may be filled at the Administrative Assistant Trainee 1 level equated to SG-8, Administrative Assistant Trainee 2 level equated to SG-10, or full performance Administrative Assistant 1 SG-11, based on education and experience. Candidates hired at the trainee level will be advanced to the full performance level following the successful completion of the traineeship.

Administrative Assistant Trainee 1: Six months of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. To be advanced to the full performance level of this title you must successfully complete a set training and development program. Upon satisfactory completion of the 12-month training at the Trainee 1, you will automatically advance to Trainee 2.

Administrative Assistant Trainee 2: One year of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. To be advanced to the full performance level of this title you must successfully complete a set training and development program. Upon satisfactory completion of the 12-month training as a Trainee 2 you will advance to the full level of this title without further examination.

Administrative Assistant 1: Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration. OR Certification (e.g., IAAP Certified Administrative Professional) or associate degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology substitutes for two years of experience.

COMPETITIVE MINIMUM QUALIFICATIONS

Candidates must be reachable for appointment on the current Civil Service Eligible List for this title.