Services Supervisor
: Job Details :

Job Description:

In this supervisor role you will be responsible for the people mgmt. of 60 professionals. 6 Team Leads will report under this role and will help with delegation of tasks. Need Self Motivated Professionals, as this is an independent managerial role, and will need to be self-driven to perform in a fast-Shipping environment. While this role is heavy people management, we are also seeking a supervisor who has the exp and knowledge to jump in and assist with day-to-day activities in the Shipping dept when needed.

• Identifying/updating work procedures; prepare work schedules and expedite workflow.

• Examine work for exactness, neatness, and conformance to policies and procedures.

• People Management: conducting annual performance appraisals, issuing discipline, hiring/on-boarding new talent, creating and achieving department goals.

• Study and standardize procedures to improve efficiency of workers.

• Identify, drive, and implement continuous improvement opportunities within the group.

• Ensure the correct shipment of all orders.

• Help manage and process freight claims.

• Analyzing and evaluating problems with inventory, delivery, and/or sales orders. Providing periodic reports and updates to management.

• Leads effort in resolution of shipping barriers.

• Acting as subject matter expert for material providing and handling strategies in support of Schneider Production System.

• Develop/update standard operating procedures in the Quality Management System.

What qualifications will make you successful?

• Bachelor's degree (BS) in Business, Engineering, or Supply Chain.

• 1+ years minimum experience directly supervising employees

• 3+ year experience in a Manufacturing or Supply Chain role.

• Prior knowledge/experience with shipping and shipping processes.

• Strong working knowledge of PC applications (Windows, Excel, Word, Access, etc.).

• Prior experience with Warehouse systems (ERP).( SAP is the ERP system they are utilizing).

• Lean Manufacturing / Six Sigma knowledge and application preferred.