Education:
Bachelor's Degree in Computer Science, Information Systems, Business Administration, Communication or other related field; or job-related experience on a year-by-year basis.
Required Experience:
- Minimum of 7 years of experience in IT product development, engineering, or project delivery, with emphasis on software lifecycle management.
- At least 5 years of experience leading cross-functional teams through complex product or technology solution delivery in a high-tech or government environment.
- Demonstrated ability to manage product development timelines, release planning, and stakeholder expectations across technical and business domains.
- Experience coordinating software or system integration activities and ensuring post-deployment support and readiness for the ServiceNow platform.
- Strong communication and presentation experience, especially in conveying product functionality, performance metrics, and delivery progress to business owners and leadership.
Preferred Experience:
Familiarity with agile and iterative delivery methods, backlog grooming, and sprint planning is preferred.
- Experience working with government procurement and IT project governance
- Experience with SharePoint 365, Microsoft Project, and collaborative product planning tools is highly desired.