Associate Director, Quality Assurance Team Lead
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Overview
KPMG is seeking an Associate Director, Quality Assurance Team Lead to join our Digital Nexus technology organization. This is a hybrid work opportunity.
Responsibilities
- Provide leadership to a Quality Assurance (QA) team, cultivating a culture of excellence and continuous improvement through the strategic use of AI technologies to drive efficiencies.
- Develop and implement comprehensive QA strategies and plans that align with KPMG's quality standards and compliance requirements, ensuring robust quality management across all projects; lead and engage with Agile program increment planning; review and validate QA estimations, deliverables, test plans, and outcomes to ensure accuracy and effectiveness.
- Oversee and execute projects embedded in both Software Development Life Cycle (SDLC) and Agile methodologies, ensuring alignment with project goals and timelines; manage and coordinate stakeholder engagement, set clear expectations, and provide regular governance updates, status reports, and issue escalations.
- Utilize automation and AI tools to enhance cost efficiency and reduce effort in testing processes, adopting new technologies to improve team productivity.
- Collaborate with various teams and departments to ensure quality standards are uniformly applied across the organization; manage QA resources in onsite and offshore models, optimizing resource allocation to improve operational effectiveness.
- Review regularly and present key metrics, KPIs, risks, and challenges to stakeholders, using these insights to continuously improve QA processes.
Qualifications
- Minimum eight years of recent experience in quality assurance; minimum three years in a managerial role, demonstrating strong strategic and leadership capabilities.
- Bachelor's degree from an accredited college or university; Master's degree is preferred.
- In-depth knowledge of testing, test estimation, and defect management, with experience in tools such as Selenium, JIRA, Katalon, JMeter, LoadRunner, and SeeTest.
- Familiarity with GenAI technologies for Quality Assurance (e.g., OpenAI, Agentspace, Copilot); experience with Agile or other rapid application development methodologies; proficiency in testing web, desktop, and mobile applications.
- Exceptional verbal and written communication skills, with a proven ability to engage cross-functional teams and senior management; strong analytical, documentation, and project planning abilities, including complex data analysis.
- Proven leadership and management skills with a strategic mindset and the ability to influence organizational priorities; high attention to detail and accuracy.
- Authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; no sponsorship is available for certain visa types.
About EEO and Benefits
KPMG LLP and its affiliates and subsidiaries ( KPMG ) comply with all local/state regulations regarding displaying salary ranges and recruitment/hiring laws. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. KPMG offers a comprehensive compensation and benefits package, with medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of well-being benefits. Details about benefits are described on the KPMG US Careers site.
Salary ranges are provided where required by local law and are determined based on skills, experience, responsibilities, and other factors.
KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. No phone calls or agencies please.
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