Job Location : Albany,NY, USA
Duties Description The New York State Education Department's Office of the Professions (OP) is seeking candidates for a Senior Administrative Analyst position. The incumbent of this position will work as a member of the technology team performing analysis, business process improvement, and training as the office moves forward with new technology initiatives which will improve customer service to individuals and businesses in New York State. Duties of this position include, but are not limited to, the following: • Work with Board Offices, Professional Education and license processing staff to understand and map applicable laws, rules and regulations governing the professions and the steps required to approve applicants and process professional licenses; • Work with business staff to identify/understand business rules and license types and ensure that these are successfully configured into a new system; • Document business process flows and analyze as-is business processes, working with subject matter experts to refine these processes using best practices to develop more effective and efficient processes in the new system; • Support ongoing system configuration, preparing updates to training materials and written instructional aides to enable users to more efficiently and effectively perform their duties, and developing new reports as requested; • Deliver training to new employees in processes and techniques required to work with Office of the Professions technology; • Provide first level system support to staff and acting as liaison to and/or member of the OP System Support Team; • Assist various units within OP to maintain an appropriate level of customer service and functionality throughout implementation of new technology initiatives and enhancements; and • Participate in review and testing of designed technology solutions. Minimum Qualifications MINIMUM QUALIFICATIONS: NY HELPS This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. NON-COMPETITIVE MINIMUM QUALIFICATIONS: To be considered for appointment through NY HELPS candidates must meet the open-competitive minimum qualifications for this position. The qualifications are: 1. Administrative Analyst Trainee 1: a bachelor's or higher degree. 2. Administrative Analyst Trainee 2: a bachelor's or higher degree AND either: a. One year of professional experience *; OR b. A Juris Doctor, master's degree or higher degree in a field related to the position being filled ** 3. Senior Administrative Analyst: a bachelor's or higher degree AND either: a. Two years of professional experience*; OR b. A Juris Doctor, master's degree or higher degree in a field related to the position being filled** AND one year of professional experience*. *Professional experience must be performing the duties of the full performance level position. **Hiring agencies have discretion in determining whether a degree is related to the duties of the position COMPETITIVE MINIMUM QUALIFICATIONS: Reassignment: Candidates must have one year of permanent competitive or 55b/c service as an Senior Administrative Analyst. Eligible List Appointment: Candidates who are reachable on the New York State Education Department's Public Administration Trainee Transition (PATT) eligible list or the Professional Career Opportunities (PCO) or the Professional Career Opportunities (PCO) Administrative Analyst eligible list may be considered for appointment. If you are on the Civil Service eligible list for this title, you may receive a canvass letter. You must complete and return it as instructed on the letter. For a description of the minimum qualifications that candidates must possess to be appointed from the PCO Select Administrative Analyst eligible list, please visit Section 70.1 Transfer to Administrative Analyst Trainee 1: Candidates must have one year of permanent competitive or 55b/c service in a title SG-11 or above deemed eligible for transfer under Section 70.1 of the Civil Service Law. Candidates must also possess a bachelor's degree to qualify for transfer. Section 70.1 Transfer to Administrative Analyst Trainee 2: Candidates must have one year of permanent competitive or 55b/c service in a title SG-14 or above deemed eligible for transfer under Section 70.1 of the Civil Service Law. Candidates must also possess a bachelor's degree to qualify for transfer. Section 70.1 Transfer to Senior Administrative Analyst: Candidates must have one year of permanent competitive or 55b/c service in a title SG-16 or above deemed eligible for transfer under Section 70.1 of the Civil Service Law. Candidates must also possess a bachelor's degree to qualify for transfer. Section 70.4 Transfer to Administrative Analyst Trainee 1: Candidates may be eligible for nomination for transfer under Section 70.4 of the Civil Service Law to Administrative Analyst Trainee 1 if they are a current NYS employee with one year of permanent competitive or 55b/c service in a title SG-12 or higher AND have standing on the Public Administration Trainee Transition (PATT) eligible list or the Professional Career Opportunities (PCO) eligible list. AND possess a bachelor's degree. Section 70.4 Transfer to Administrative Analyst Trainee 2: Candidates may be eligible for nomination for transfer under Section 70.4 of the Civil Service Law to Administrative Analyst Trainee 1 if they are a current NYS employee with one year of permanent competitive or 55b/c service in a title SG-14 or higher AND have standing on the Public Administration Trainee Transition (PATT) eligible list or the Professional Career Opportunities (PCO) eligible list. AND possess a bachelor's degree. Section 70.4 Transfer to Senior Administrative Analyst: Candidates may be eligible for nomination for transfer under Section 70.4 of the Civil Service Law to Senior Administrative Analyst if they are a current NYS employee with one year of permanent competitive or 55b/c service in a title SG-18 or higher AND have standing on the Public Administration Trainee Transition (PATT) eligible list or the Professional Career Opportunities (PCO) eligible list. AND possess a bachelor's degree. Section 52.6 Transfer: Candidates must have one year of permanent competitive or 55b/c service in a title allocated SG 18 or higher eligible to transfer under Section 52.6 of the Civil Service Law. Candidates must also possess the appropriate degree/experience qualifications to qualify for transfer. For information regarding the transfer options of your current title, please visit the Civil Service Career Mobility Office Website. 55b/c Appointment: This position is eligible for 55b/c designation and candidates with 55b/c eligibility are encouraged to apply. Candidates must possess a current 55b/c eligibility letter and the following minimum qualifications: • For a Trainee 1: a bachelor's degree or equivalent • For a Trainee 2: a bachelor's degree or equivalent, and either 1. one year of professional experience *; OR 2. a Juris Doctor, master's or higher degree in a field related to the position being filled ** • For full journey level: a bachelor's degree or equivalent, a Juris Doctor, master's or higher degree in a field related to the position being filled** AND one year of professional experience* *Professional experience must be performing the duties of the full performance level position. **Hiring agencies have discretion in determining whether a degree is related to the duties of the position It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume. Failure to show how you meet the minimum qualifications above may result in disqualification and removal from consideration. Additional Comments CONDITIONS OF EMPLOYMENT: This will be a contingent permanent, competitive appointment or a contingent permanent, non-competitive appointment. For 55b/c appointment, candidates must possess the minimum qualifications, a current 55b/c eligibility letter and is subject to verification of applicant eligibility. Promotions and transfers may change appointees' negotiating unit. Candidates should be aware that changes in negotiating units may affect their salary, insurance, and other benefits. Verification of degree and/or qualifying experience will be required at the time of interview for all candidates. This position allows for the opportunity to telecommute up to 30% each bi-weekly pay period and is granted at the discretion of the supervisor and the appointing office. This position may be filled as a traineeship. The starting salaries for this position are outlined below. For current New York State employees, salary is based on the candidate's salary at the time of hire. Candidates appointed at the trainee level will be required to successfully complete the traineeship to advance to the full performance level title and salary. Current starting salaries: • $53,764 (Trainee 1- NS equated to SG-14) • $59,994 (Trainee 2- NS equated to SG-16) • $66,951 (Full Performance level SG-18) This position leads to a maximum salary of $85,138 based on annual performance advances and traineeship advances. For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts APPLICATION: Qualified candidates should send a resume and letter of interest by September 16, 2025 to ...@nysed.gov (email submissions are preferred). Your resume must clearly indicate how you meet the minimum qualifications for this position. You must include the Box number OP-1922/20060 of the position in the subject line of your email and cover letter to ensure receipt of your application. Links to application materials will not be accepted (i.e., Google Docs). Your social security number may be required to confirm your eligibility. New York State Education Department (NYSED) is an equal opportunity/affirmative action employer. NYS Human Rights Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, gender identity, prior conviction records, prior arrests, youthful offender adjudications, or sealed records. Interested in a job with New York State, but don't know where to start? Visit these links for information on working for New York State: • • Generous benefits of working for New York State, including, but not limited to, the following: Holiday & Paid Time Off • Thirteen (13) paid holidays annually. • Thirteen (13) days of paid vacation leave in year one, increasing to 20+ days with additional years of service. • Five (5) days of paid personal leave annually. • Thirteen (13) days of paid sick leave annually for PEF/CSEA and eight (8) days paid sick leave annually for M/C. • Annual professional leave and educational leave opportunities for eligible staff. Health Care Benefits • Eligible employees and dependents can choose from a variety of affordable and generous health insurance programs. • Family dental and vision benefits at no additional cost. Additional Benefits • Enrollment in the New York State pension system which has earned the distinction of being one of the best-managed and best-funded plans in the nation OR Optional Retirement Defined Contribution Plan with 8% salary match (eligibility requirements apply). • NYS Deferred Compensation and an exclusive 403(b) Optional Retirement Savings Plan. • Paid Parental Leave for all employees and Paid Family Leave (M/C Only). • Public Service Loan Forgiveness (PSLF). • Eligibility for various life insurance options. Some positions may require additional credentials or a background check to verify your identity. Name Office of Human Resources Management Telephone (518) ###-#### Fax (518) ###-#### Email Address ...@nysed.gov Address Street NYS Education Department 89 Washington Avenue, OHRM, Room 528 EB City Albany State NY Zip Code 12234 Notes on Applying APPLICATION: Qualified candidates should send a resume and letter of interest by September 16, 2025 to ...@nysed.gov (email submissions are preferred). Your resume must clearly indicate how you meet the minimum qualifications for this position. You must include the Box number OP-1922/20060 of the position in the subject line of your email and cover letter to ensure receipt of your application. Links to application materials will not be accepted (i.e., Google Docs). Your social security number may be required to confirm your eligibility.