Maps Operations Agent (Remote)
: Job Details :

Cognizant is a large IT consulting firm that leverages modern technologies to improve a variety of business operations. As our team continues to grow, we are currently looking to hire additional teams leads. This role is fully remote, and all candidates must reside in the United States. Join a cutting-edge team working at the intersection of autonomous vehicle technology and advanced data analysis. As a maps operations agent, you'll play a critical role in diagnosing technical issues, designing test scenarios, and ensuring the highest quality standards in av systems. This role demands strong analytical thinking, technical curiosity, and a collaborative mindset.

Key responsibilities:

• Design and execute test scenarios for av perception systems (radar, lidar, video, sensor fusion)
• Collaborate with engineers to validate and improve test coverage and quality
• Perform root cause analysis and tool debugging using internal systems
• Handle sensitive internal escalations and ensure sla compliance
• Conduct deep-dive error analysis and generate actionable insights
• Apply policies to complex cases with sound judgment and clear communication
• Support ad-hoc projects requiring detailed technical investigation
• Maintain high accuracy in interpreting change requests and evaluating results

Preferred skills:

• Experience in computer vision, environmental modeling, or sensor fusion
• Knowledge of automotive systems and communication protocols (lan/can, flexray, lin, ethernet)
• Exposure to arm/neon, gpu, gp-gpu environments
• Driving experience and understanding of traffic laws and lane guidelines
• Experience with automotive simulation software
• Background in b2b or b2c environments
• Adaptability to fast-paced, evolving workflows

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.