Caring Senior Service of Oakland County South is seeking a full-time In-Home Care Agency Director to lead and grow our local office. This is a high-impact leadership opportunity ideal for someone with strong business acumen, hands-on care experience, and the ability to lead a team in a rapidly growing, mission-driven organization
What You'll Do:
As Agency Director, you'll be responsible for overseeing and optimizing all aspects of local operations—from care coordination to financial performance—while building a strong, client-centered culture. You'll lead with empathy and excellence, ensuring the agency meets both regulatory requirements and the high standards of Caring Senior Service.
Key Responsibilities:
Strategic Operations & Leadership
- Drive operational excellence through planning, audits, system oversight, and process improvements
- Inspire and lead a team of office staff and caregivers, promoting accountability and growth
Client & Caregiver Relations
- Conduct in-home consultations and safety assessments with compassion and precision
- Ensure caregivers are trained, motivated, and delivering exceptional service
Compliance & Risk Management
- Ensure ongoing compliance with all state, federal, and local regulations
- Maintain all required licenses, accreditations, and documentation
Financial & Business Oversight
- Manage billing, payroll, and collections
- Monitor budgets and margins to ensure sustainable growth and profitability
Marketing & Community Engagement
- Act as the local face of the agency—developing referral relationships, representing the brand, and driving local outreach
What We're Looking For:
Leadership Experience
- Minimum of 5+ years in leadership/management, in healthcare, senior care, or service operations
- Demonstrated ability to lead and develop high-performing teams
Hands-On Senior Care Background
- Direct experience providing care to seniors is required (you know what quality care looks like firsthand)
Skills & Attributes
- Self-starter with strong problem-solvingcommunication, and decision-making skills
- Organized, adaptable, and results-oriented
- A leader who leads by example—with empathy, integrity, and a drive for excellence
Physical Requirements
- Reliable transportation to conduct client visits across Wayne, Oakland, and Macomb counties.
- Able to lift up to 50 lbs, stand/sit for extended periods, and drive as needed
- On-call duties required, including occasional nights and weekends
Compensation & Benefits:
- Competitive salary in the range of $55,000 – $60,000 annually, based on experience.
- Monthly performance program and operational efficiency bonus opportunities, which can add up to $5,000 annually based on results
- 401(k) retirement plan (eligible after 1 year of service).
- Paid time off and holidays.
- Meaningful work that makes a difference in the lives of seniors and their families.
Why Join Caring Senior Service?
At Caring Senior Service, you don't just manage operations—you create meaningful impact. We are a mission-driven organization focused on helping seniors remain healthy, happy, and at home. As Agency Director, you will:
- Lead with purpose—directly improving the lives of seniors and their families
- Shape the future of our Oakland County South location, with the autonomy to build and grow
- Be part of a trusted national brand with 30+ years of excellence in senior care
- Enjoy a collaborative, supportive culture that values innovation and leadership
This is more than a job. It's a chance to lead with heart, grow a business, and be a vital part of something that truly matters.
Apply Today
To be considered, please submit your resume and a brief cover letter outlining your relevant experience and why you're passionate about leading in senior care.