Wellness Director Position Summary:
The Wellness Director plays an integral role in upholding American House's mission to enrich the lives of those we serve. Our Wellness Directors supervise all Wellness team members. This is a leadership position within the community and serves as manager on duty in the absence of the Executive Director.
Wellness Director Duties/Responsibilities:
- Overall supervision of all Wellness team members, including but not limited to training, performance management, coaching, motivating, and evaluating.
- Overall implementation, delivery, and coordination of resident services at the community. Directly supervises all employees of the Wellness department.
- Carries out supervisory responsibilities in accordance with American House's policies and procedures. The responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Coordinate, along with the Executive Director, family/resident care conferences and serve as a direct liaison between residents, families, and staff.
- Assess/evaluate potential residents for Assisted Living/Memory Care level of care utilizing assessment tool. This may involve assessing/evaluating potential residents in their home or another healthcare setting; must be able to drive to location and perform assessment/evaluation professionally and timely if necessary.
- Ensure compliance with all state regulatory requirements including mandatory reporting to State Regulatory Body.
- Ensure that all incident reports are completed, filed, and that follow-up is conducted appropriately.
- Ensure that all staff follows established safety regulations, including fire protection, infection control, blood borne pathogens, hazardous waste, and quality assurance programs.
- Ensure compliance of the Medication Aide program via supervision, delegation, training, and ongoing competency checks, where applicable.
- Provides oversight with medication management to assure eMAR's are correct and that the residents receive medications timely and accurately.
- Provides marketing support within the community by participating in tours and discussions with potential residents and their families about clinical needs of the prospect.
- Work in conjunction with Residents' attending Physician to make certain highest quality of service is being provided
- Maintain high level confidentiality of all information related to the role
- Investigate all complaints, grievances, and incidents, and work with the Executive Director concerning appropriate responses and corrective actions.
- Creates positive employee relations through staff appreciation programs, recognition of excellent performance, and retention through regular feedback systems and promotional incentive programs.
- Monitor licensure and certification compliance for all Wellness staff.
- Provide written and oral reports to the Executive Director and Regional Wellness Director concerning the operation of the Wellness Department.
- Lead coordination of health care services with other third-party providers to ensure continuity of care.
- Submit recommendations to the Executive Director for budget, equipment, and supplies.
- Ensure adequate supplies and equipment is available to meet the day-to-day operational needs of the Wellness Department.
Wellness Director Required Skills/Abilities:
- 3 years of management experience in healthcare or service-related setting
- Physiological and psychological knowledge related to gerontology
Wellness Director Preferred Skill/Abilities:
- Experience working with Seniors
Wellness Director Education and Requirements:
- Licensed Practical Nurse or Registered Nursing
- Bachelor of Science in Nursing (BSN) Degree preferred
- Must pass a pre-employment background check, drug screen, TB test and physical