ACT Team Leader – Behavioral Health (Full-Time)
We are seeking a dedicated and experienced ACT Team Leader to oversee both administrative and clinical operations for our Assertive Community Treatment (ACT) program. This full-time role requires a balance of leadership and direct care, with at least .5 FTE dedicated to program administration. The Team Leader will supervise a team of 6–8 staff members in Queens, NY, providing guidance in the field and ensuring high-quality services for individuals with serious mental illness (SMI) and substance use disorders (SUD).
Schedule:
- 2 days in the field providing oversight and support to case managers
- 2 days in the office handling administrative and supervisory functions
- Fridays remote for documentation, meetings, and program coordination
Responsibilities:
- Direct day-to-day clinical operations of the ACT team.
- Ensure adequate staff coverage and manage scheduling.
- Lead daily organizational and service planning meetings.
- Oversee admissions, assessments, and treatment planning.
- Recruit, hire, and onboard new staff in collaboration with Human Resources.
- Set up, maintain, and oversee office operations.
- Manage program budget and service dollar allocation.
- Supervise clinical documentation and record-keeping processes.
- Conduct quality assurance activities in collaboration with the QA Director.
- Ensure adherence to program policies and procedures.
- Serve as a liaison with community resources, educating providers about ACT services.
- Coordinate on-call and crisis coverage as needed.
Qualifications:
- Master's degree required: MSW, MHC, or MFT.
- Minimum of 2 years of supervisory experience in a behavioral health program.
- Prior ACT (Assertive Community Treatment) or mobile crisis team oversight strongly preferred.
- Clinical experience working with SMI/SUD populations.
- Experience coordinating services across housing, medical, educational, and employment supports.
- Strong organizational, leadership, and communication skills.
- Must have a valid driver's license and access to a car (mileage reimbursed).
Overview:
- Full-time, field-based role in Queens, NY.
- Supervision of 6–8 ACT staff, with direct field support to case managers.
- Hybrid schedule: 2 field days, 2 office days, 1 remote day (Friday).
- Mileage reimbursement provided.