Customer Service Rep
: Job Details :

Now Hiring: Customer Service Representative - $23/hr Location: Concord, NH | Full-Time | On-Site Looking for your next opportunity in customer service? We're hiring a Customer Service Representative to join our team in Concord, NH! In this role, you'll support production and sales teams by managing customer orders from quote to shipment. What You'll Do: Process quotes and customer orders Communicate order updates and shipmen[ \n\t\n\t. Prepare and process customer quotes and purchase orders\n\t\n\t\n\t. Create and track factory orders in the ERP system (SAP/ Pointman)\n\t\n\t\n\t. Communicate order status and updates to customers and internal teams\n\t\n\t\n\t. Coordinate logistics and shipping, including customs documentation for Canadian shipments\n\t\n\t\n\t. Assist customers with product selection and technical questions\n\t\n\t\n\t. Handle customer complaints, returns, and service issues\n\t\n\t\n\t. Maintain accurate order data and inventory tracking\n\t\n\t\n\t. Prepare and sen...Customer Service, Service, Retail, Staffing, Customer