Join to apply for the Regional Quality Director - West Region role at HDR.
Overview
HDR employee-owners are engaged in creating a welcoming environment where each of us is valued and respected, and we are empowered to bring authentic ideas to work every day. We strive to weave diversity, equity, and inclusion into our work and foster a sense of belonging throughout the company and in our communities, continually asking: What is our impact on the world?
Responsibilities
- Provide support and direction for the QMS; partner with HDR's Regional and Area Management Teams.
- Collaborate with Regional and Area Management Teams and other Regional Quality Directors to implement quality improvements of services, operations, and processes regionally and companywide.
- Monitor and evaluate the culture of quality in area of responsibility and participate in review activities as appropriate.
- Serve as regional advocate and resource for maintaining a strong quality culture and QMS.
- Support the organization's strategic plan and direction.
- Identify training needs and assist the Quality Office Director and Learning and Organizational Development Director in developing QMS-related training.
- Support quality internal audits by addressing non-conformances and developing Corrective Action Plans with area leadership.
- Assess client experience to identify trends in service delivery.
- Work with regional and area leadership to develop a strategic plan for improving the culture of quality, staff engagement, client support, loss reduction, product quality, and workflow efficiencies.
- Collaborate with the Quality Office Director on the development and pursuit of company quality initiatives (standards, practices, tools, processes, and lessons learned).
- Evaluate acquisition quality programs/management systems as requested by the Quality Office Director; facilitate transition to and training of the HDR QMS.
- Represent Regional/Area Management Team interests to the Quality Steering Committee and participate in the development and review of policies, procedures, and standards.
- Increase HDR recognition in business and industry through professional society involvement and pursuit of national and customer quality awards.
Qualifications
- Bachelor's degree in Professional, Engineering or closely related field
- Minimum 8 years in a similar consulting industry role and at least 5 years in Quality Management
- Proficiency in MS Word/Excel/Access; understanding of analytic processes
- ASQ CMQ/OE (or equivalent) and/or the ability to obtain certification within one year of assignment
- Willingness to travel; travel more than 50% of the time
- Strong leadership skills and ability to manage relationships with Regional Leadership, Area Leadership, and Quality Office teams
- Ability to work cooperatively across corporate functional groups, business groups, and operations to build culture and alignment
- Excellent written and verbal communication skills
Preferred Qualifications
- Awareness of ISO 9001:2015 QMS Fundamentals
- Ability to develop BI reports, PowerApps, and basic SQL/VBA (preferred; must be able to learn)
- Coverage of regional quality activities and QMS development and compliance
- Preferred locations: CA, CO, WA, UT, NV, AZ, NM, ID – hub cities with major airport access and direct flights to key West Region offices
Locations
- Primary Location: United States-California-Irvine
- Other Locations: United States-Arizona-Phoenix, United States-California-San Francisco, United States-Nevada-Reno, United States-California-Oakland, United States-Washington-Bellevue, United States-California-Walnut Creek, United States-Colorado-Denver, United States-California-Folsom, United States-Oregon-Portland, United States-California-Sacramento, United States-California-Los Angeles, United States-California-San Jose, United States-Alaska-Anchorage, United States-Idaho-Boise, United States-Washington-Seattle, United States-Utah-Salt Lake City, United States-Nevada-Las Vegas, United States-Montana-Billings, United States-California-San Diego, United States-New Mexico-Albuquerque
We are an Affirmative Action and Equal Opportunity Employer. We consider all qualified applicants, regardless of criminal histories, arrest and conviction records.
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