APPLICANTS MUST RESIDE IN SANTA CLARA COUNTY
Medix is now hiring Lead Care Managers (ECM) for a growing healthcare organization!
Location: Santa Clara County
Pay: $28.00 - $32.00
Setting: Remote / Out in the field - must be willing to drive throughout Santa Clara County
Schedule: Monday - Friday (8:30am - 5pm)
Requirements:
- Must reside in Santa Clara County
- Must have a valid driver's license and auto insurance
- 3-5 years in case management, social services, or healthcare
- Familiarity with Medi-Cal, CalAIM, and Enhanced Care Management
Duties:
- Regular Face-to-Face Assessments: Conduct multiple on-site visits each month in members' homes, shelters, or community centers.
- End-to-End Service Arrangement: Schedule doctor's appointments, organize follow-up care, link members to social services, and ensure they have the resources for a full continuum of support.
- Empathetic Assessments: Look beyond forms and checkboxes to truly understand members' backgrounds, personal challenges, and aspirations.
- Continuous Support: Remain in close contact by phone, video, and in-person visits to monitor progress, celebrate milestones, and swiftly address any new barriers.
- Bridge to Community Services: Identify, coordinate, and optimize local
- resources—such as housing assistance, job training programs, or childcare services—to ensure members' overall wellbeing.
- Push for timely treatments, insurance authorizations, and fair access to services, resolving roadblocks that could hinder progress.
- Maintain meticulous records of assessments, care plans, and progress notes, ensuring transparency and accountability at every stage.
- Keep informed about Medi-Cal, CalAIM, and other regulations, ensuring that all care management practices meet legal and quality-of-care standards.
Benefits:
- Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances)
- Health Benefits / Dental / Vision (Medix Offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s).)
- 401k (eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1)
- Short Term Disability Insurance
- Term Life Insurance Plan
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).
This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.