Director of Operations
: Job Details :

About Us

Artisan bakery and café with 30+ farmers market locations and 4 retail shops across the Bay Area. What started in 2017 with a single Dutch oven has grown into a beloved brand known for naturally leavened breads, pastries, and high-quality prepared foods. Our mission is simple: bring wild-yeasted baked goods and exceptional artisan food to our community every day.

The Role

We're seeking a Director of Operations to oversee and elevate our multi-unit business. This role is both strategic and hands-on—leading managers, shaping systems, scaling growth, and ensuring consistency in quality, service, and culture across all locations. The ideal candidate is a dynamic leader with proven experience scaling teams, driving financial results, and building a thriving company culture.

What You'll Do

✔ Lead and inspire managers across markets and retail shops

✔ Drive operational excellence through policies, systems, and best practices

✔ Oversee financial health—budgets, P&L, labor costs, COGS, and KPIs

✔ Support growth—launch new locations, hire/train leadership, integrate culture

✔ Ensure top-notch customer experience, food quality, and compliance

✔ Foster a collaborative, accountable, and people-first workplace

What We're Looking For

🔹 7–10+ years in multi-unit restaurant operations

🔹 Experience leading 3–5+ high-volume locations

🔹 Strong financial and operational acumen

🔹 Skilled in team leadership, performance management, and systems

🔹 Proficient with POS, scheduling, and inventory tools

🔹 Bay Area based, with ability to travel regularly

Perks & Benefits

✨ Competitive salary + performance bonus

✨ Healthcare reimbursement

✨ PTO + paid holidays

✨ Discounts on our artisan products

✨ Professional development opportunities