Job Location : Nashville,NC, USA
The Income Maintenance Caseworker III position is responsible for establishing eligibility for Medicaid applicants, maintaining an ongoing caseload, and completing monthly recertifications for Long Term Care, Community Alternatives, Special Assistance and Special Assistance In-Home programs utilizing NCFAST. The caseworker must be easily accessible to their clients, representatives, Power of Attorney's, hospital staff, and attorneys regarding eligibility. Reacting to reported changes in an appropriate and timely manner is required. This worker is required to read and interpret Medicaid policy for all program areas, along with Dear County Director Letters, Change Notices, and Job Aids as issued by the State/NCFAST. This caseworker must interact and communicate exceptionally well with supervisors, co-workers, hospital staff, facilities, and the public. This position is from 8:00 am until 5:00 pm., Monday through Friday with one hour for lunch. Overtime is required as needed and will include overtime during the week and on weekends, on occasion. The worker in this position will take applications and determine eligibility for MAA, MAB, MAD, MQB, LTC, SAA, SAB, SAD, FPP, and MCV when applicable. The worker will take courtesy applications for surrounding counties when applicable.
Thorough knowledge of Long-Term Care, Community Alternative Program, Special Assistance and Special Assistance In-Home and NCFAST. Considerable knowledge of all agency and community programs and services which could affect the applicant. General knowledge of all income maintenance programs. Good mathematical reasoning and computational skills. Ability to read, analyze, and interpret a variety of regulations, policies and procedures of varying complexity. Ability to work independently and prioritize work. Ability to understand the needs and problems of applicants. Ability to perform caseworker function under and within structured timeframes.
BSW or Bachelor's Degree in Human Service field or Gerontology preferred. Two years of experience as an Income Maintenance Caseworker.