Staff Assistant, Simulator Technician
: Job Details :

General ResponsibilitiesResponsibilities: • Maintain, upgrade, and operate the Academy's computer based simulation systems hardware and software to ensure these systems are fully operational for instructional needs. • Assist in the creation and update of simulation exercises, as needed. Run simulation exercises for classes, as directed by instructors. • Troubleshoot reported simulation system technical issues in an effort to quickly repair the simulator systems' hardware and/or software malfunctions. • Ensure technical issues related to a simulation system are fully documented in the Service Desk system. • Work closely with simulation system vendors to ensure optimal operation of simulation systems. • Consult with the simulation vendor to identify needed software and hardware upgrades. Participate in the scheduling and completion of software upgrades and hardware replacements to the simulation systems. • Provide simulation system support for tours, open houses, and other campus events. • Update existing charts and documentation pertaining to the simulation systems. • Assist and provide training to other technicians and instructors in the operation of simulator systems. • Provide cleaning and preventative maintenance for all simulator systems and ancillary equipment. • Maintain readiness and order in the simulation spaces. Ensure spare equipment is on-hand to replace failed equipment and any needed supplies are in inventory.Qualifications and RequirementsQualifications: • Associate degree in Computer Science, Information Technology, Audio/Visual Technology or a related field. • Experience with computer networking, PC hardware and software support, and installation of peripherals in a Windows environment. • Experience with installation of various software packages, drivers, and associated files. • Experience running, maintaining, troubleshooting, and repairing computer based simulation systems, devices and equipment. • Effective verbal and written communication skills. • Ability to work cooperatively with a diverse workforce.Preferred QualificationsPreferred Qualifications: • Bachelor degree in Computer Science, Information Technology, Audio/Visual Technology or related field. • Familiarity with simulator systems from such manufacturers as CSC, Wartsila or Kongsberg. • Familiar with marine vessel operations.Salary $65,000- $70,000How to ApplyTo Apply: Please submit the following documents: cover letter, resume, MMA application, Affirmative Action form, and contact information of five (5) professional references. These forms are located on the employment opportunities under Human Resources on the MMA website: www.maritime.edu. Application materials may be saved, attached, and sent electronically to ...@maritime.edu. Alternatively, submit application materials by USPS to: Human Resources Department, Massachusetts Maritime Academy, 101 Academy Drive, Buzzards Bay, MA 02532. Finalist must complete a pre-employment background checks and drug screening.Massachusetts Maritime Academy is an Equal Opportunity Employer.