Responsible for admitting and discharging patients in the emergency room reception area and processing outpatients. Assists in processing documents for insurance coverage and for transferring patients. Performs the functions of the switchboard including handling outside and inside calls, requests for information, operating the paging system, and providing related assistance and record keeping service. Requirements JOB QUALIFICATIONS:
- Education: High School graduate or equivalent.
- Skills: Effective verbal and written communication skills familiar with operation of personal computers and typing speed of approximately 45 wpm. Knowledge of general clerical duties.
- Prior Work Experience: One year in a business office or medical environment with knowledge of medical terminology preferred.
- Physical and Mental Requirements: Duties of the position require intermittent walking, sitting, and standing. Some bending, stooping, and reaching is required with the lifting of items up to a weight of 40 pounds. The ability to comprehend and follow routine written or verbal instructions or directions.
ESSENTIAL DUTIES AND RESPONSIBILITIES A. Attends emergency room desk. 1. Obtains signature from patients or responsible parties for all services rendered. 2. Responsible for admitting, transferring, and discharging patients in the Emergency Room. 3. Verifies insurance coverage to include co-insurance and deductible. 4. Receives and properly accounts for cash or credit card payments for services rendered. B. Processes outpatients for admission. 1. Secures necessary information from patients or responsible parties. 2. Completes admission records based on orders from a physician. 3. Obtains consent signature for admission and testing. C. Typing and system input. 1. Inputs in-patient, out-patient, and emergency room patients in the computer for in-patient census and for billing. 2. Types/writes complete emergency room records for permanent copy with demographic information. D. Verifies insurance. 1. Calls insurance companies to obtain benefit information. 2. Verifies Worker's Compensation Claims, when needed.