Description Who We Are: Gurney's Resorts are luxury, full-service hotels found in premier travel destinations in Montauk, New York, and Scottsdale, Arizona. All locales feature well-appointed accommodations, culinary-forward dining, sumptuous spas, sparkling pools, and expansive grounds-making it the ultimate place to host your wedding, next event or take a recuperating weekend to yourself. The Job:
- The Houseperson is responsible for providing prompt and efficient Housekeeping service to our Guests, Public areas and fellow Housekeeping coworkers.
- Responsible for cleanliness of all guest areas around the resort following Gurney's standards
- Responsible for Deep Cleaning of all guest areas around the resort following Gurney's standards
- Delivery of guest request and fellow coworkers requests to the guest rooms
- Handling guest complaints
- Handling lost and found items following Gurney's lost and found procedure
- Assist in special Housekeeping projects
- Report any damage to Engineering/Security Departments
- Assist fellow employees as needed
- May be required to perform additional departmental duties as assigned
What We Offer:
- Competitive pay
- Health and dental insurance
- 401k
- Paid time off
- On-property discounts
The Ideal Candidate:
- You are a detail-oriented self-starter with an entrepreneurial spirit and love luxury & lifestyle brands.
- You have strong communication skills and enjoy interacting with people in a fast-paced environment.
- You are a master multitasker and have a roll up your sleeves attitude.
- You have previous cleaning experience.
- Ability to work and remain calm and professional under potentially stressful situations to ensure guest satisfaction.
- Dependable and available to work within the hotel on weekends, nights and/or holidays based on business demands.
Additional Details:
- Position requires walking and giving direction most of the work day. Must be able to stand and walk for 8 hours a day.
- Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.
- Must be able to lift to 50 lbs. on a regular and continuing basis.
- Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.
- This is a non exempt role
RequirementsThe Ideal Candidate:
- Minimum five (5) years' work-related experience
- High School Diploma, or equivalent level of education, required (Must be able to add, subtract, multiply, and divide in all units of measure)
- Excellent verbal and written communication skills. Ability to read, speak and interpret documents in clear English. Ability to communicate in secondary language is a plus.
- Computer friendly with a strong proficiency with MS Office Programs.
- Must be able to exert well-paced ability in limited space and to reach other locations of the area in a timely basis.
- Must be able to multi-task and manage in high volume, and high stress environments. Posses a roll up your sleeves attitude
- Must have manual dexterity to use and operate all necessary equipment.
- Must be able to reach, bend, stoop, and stretch. Can frequently lift up to 30 pounds, as well as work in a standing position for long periods of time (up to 10 hours).
- Must be able to work a flexible schedule. (Including mornings, nights, weekends, and holidays)
- You are a detail-oriented self-starter with an entrepreneurial spirit and love luxury & lifestyle brands
- Ability to work and remain calm and professional under potentially stressful situations to ensure guest satisfaction