Front Desk Receptionist
: Job Details :

Benefits:

Flexible schedule

Paid time off

Mission:

Minnesota Center for Psychology is a private group practice clinic that offers mental health services to children, adolescents, and adults. Established by clinicians in 2009, we are committed to providing the best quality care for our clients in an environment that embraces integrity, respect, hope, health, healing, wellness, and learning.

Job Summary:

The Front Desk Receptionist is knowledgeable about and adheres to the Minnesota Center for Psychology's (MCP) procedures while providing clients with an excellent customer service experience.

Duties/Responsibilities:

Daily Basis

Adhere to federal HIPAA laws and understanding how they are used at MCP

Interacting with clinicians, staff, and clients via phone, email correspondence, and in person

Scheduling new and current clients

Receiving and entering client payments

Opening, maintaining, and closing the front desk and lobby areas

Weekly Basis

Supporting new and existing clients with the functionality of the clinic's patient portal

Mailing, scanning, uploading, and faxing documents

Aiding in receiving and sending records requests via email, mail, and/or fax

Collaborating with other front desk staff to keep the office organized, stocked, areas clean and sanitized, and files updated

Assisting with administrative projects and performs other related duties as assigned

Required Skills/Abilities:

Excellent verbal and written communication skills

Excellent interpersonal and customer service skills

Excellent organizational skills and attention to detail

Strong time management skills with the ability to prioritize tasks and delegate when needed

Strong problem-solving skills

Ability to function well in a high-paced and at times stressful environment

Preferred Education and Experience:

One to two years of experience working in a customer service position in a fast-paced environment, preferably in the mental health or healthcare field

Completed or in-progress Bachelor's degree, preferably in psychology, mental health, or the healthcare field

Experience with Microsoft Office Suite or related software

Experience with an Electronic Health Records (EHR) or Electronic Medical Records (EMR) system

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer

Employee Information & Benefits:

The pay is $15 per hour during the probationary/training (about 8-10 weeks), after which it is increased to $16 per hour

This position is part-time – approximately 15-20 hours per week

Paid Time Off

Flexible scheduling

Minnesota Center for Psychology, LLC is an Equal Opportunity Employer committed to creating a diverse workforce. Minnesota Center for Psychology, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.