Office Assistant I
: Job Details :

Join UPMC Kane as a full-time Office Assistant I, supporting a growing provider practice with opportunities for advancement. Work Monday through Friday, 8:30 AM to 5:00 PM, with limited travel. We offer a comprehensive Total Rewards benefits package. This position is ideal for individuals with prior medical office experience who are eager to deliver exceptional service in a fast-paced healthcare setting. Be part of a trusted team that makes a difference every day in the lives of our patients and community.

Job Responsibilities Include:

• Schedule, coordinate, and reschedule patient appointments accurately and efficiently.

• Greet and register patients with professionalism, providing clear instructions and check-in/out support.

• Answer incoming calls; screen, route, and relay messages promptly.

• Verify and update patient demographics and insurance in electronic systems.

• Maintain clean, welcoming waiting areas and refreshment stations.

• Prepare patient charts and documentation ahead of appointments.

• Ensure physician schedules are current and appointments are confirmed.

• Complete encounter forms, referrals, and billing-related paperwork.

• Safeguard patient confidentiality and comply with all UPMC policies.

• Utilize financial management tools for scheduling, payments, and charge entries.

Required

• High school diploma or GED

• 1 year work experience, preferably in a medical office setting

Preferred

• Knowledge of medical terminology

• Word processing and computer experience

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran