Permanent Supportive Housing Case Manager - Health Through Housing
: Job Details :

Job DescriptionJob DescriptionSafe, habitable, and affordable housing is a basic need. The Urban League of Metropolitan Seattle (ULMS) provides direct service programs and resources to individuals and families through shelters, transitional housing, permanent supportive housing, rental assistance, and homeownership programs. . The Permanent Supportive Housing Case Manager supports Health Through Housing in accessing support services, community integration, life skill training, housing maintenance, transportation, and other needed services. This role provides day-to-day case management for who are transitioning from homelessness to safe, secure, long-term housing. The PSH CM is primarily responsible for assisting with their daily and ongoing needs, particularly with challenges that arise that may be related to severe and persistent mental illnesses and/or substance use disorders. Using Housing First, Harm Reduction, and Advanced Motivational Interviewing models of case management that are driven, solution-focused, and facilitate change and movement toward greater stability and well-being, the PSH CM will work with the to develop a list of key challenges, needs, and interests and then establish specific and measurable goals around them. The Case Manager coordinates the continuity of services for each on their caseload. This includes coordinating care planning, completing a comprehensive assessment of needs, developing a Case Management Plan, monitoring its effectiveness, and ensuring resource linkage, referral, and advocacy. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• 2+ years of experience in social services case management
• High School Diploma or GED; Bachelors degree in Social Work, Psychology, or related human service field
• Knowledge of HIPAA compliance when collecting and storing participant's information.
• Knowledge and ability to access entitlement programs, community, social, medical, mental, and chemical dependency services and/or education, job training, and employment services within ULMS and outside the organization as appropriate based on client(s) need.
• Knowledge and ability to successfully implement interviewing, counseling methods, principles, and techniques that result in measurable positive outcomes.
• Ability to analyze interventions for effectiveness, research and develop alternative interventions, and openly solicit supervisory guidance and input.
• Proven ability to maintain accurate, thorough, timely, and complete case files and ability to communicate professionally in writing and verbally; Knowledge of electronic recordkeeping for client information.
• Ability to work with diverse populations (, culture, , physical ability, , etc.)
• Excellent documentation and time management skills
• Proven ability to build relationships and trust quickly
• Reliability and Punctuality
• Strong organizational skills
• Ability to work independently
• Strong verbal and written communication skills
• Proficient with computer and MS Office products
• Ability to de-escalate stressful situations
• Knowledge of First Aid/CPR

ULMS Total Compensation ** Most Benefits will take effect on the 1st of the month following a 60-day waiting period

• Medical - $8,741.40 per year
• Dental - $570 per year
• Vision - $65.04 per year
• Group Life & ADD - $41.70 per year
• Employee Assistance Program - $57.60 per year
• 403(b) retirement - $100 per month
• Health & Fitness Benefit - $419.88 per year
• LinkedIn Learning Account
• Professional Development Funds up to $1500 per year for approved professional development activities

Paid Time Off

• ~ 3.5 weeks of PTO accrued annually during first 24 months of employment
• 8 annual personal holiday/health and wellness days*
• 11 paid holidays

WA State Paid Family & Medical Leave 0.8% of salary - 100% employer paid Workers Compensation Coverage - $395.20 - $3,591.33 per year (depending on class code) Taxes 9.8% of salary At Urban League of Metropolitan Seattle, we dont just accept difference we celebrate it, we support it, and we thrive on it for the benefit of our employees, our program participants, and our community. ULMS is proud to be an equal opportunity employer and does not discriminate in employment or services on the basis of , , , (including and ), , political affiliation, , marital status, , genetic information, , membership in an employee organization, or other non-merit factor.