Administrative Assistant I
: Job Details :

Posting Details Position Information Posting Number 201104507 Position Title Administrative Assistant I State WI Employment Status Full Time Position Status Regular If Limited Term (End Date of Assignment, Project, or Grant)Position Type Staff Job Family Operations and Administrative Services Position OverviewBe The Difference Begins with Great People. Are you looking for a new opportunity where you can make the difference in the lives of students and faculty? We're always looking for highly talented individuals to join our team - people who think big, care deeply, and believe in being the difference in their work and community. We prioritize student success, access to education, and service in our work to educate well-rounded servant leaders who transform their fields, our society and the world. Our Catholic, Jesuit approach emphasizes student engagement with the world around them and formation of the heart and mind. We believe in our mission: The search for truth, the discovery and sharing of knowledge, the fostering of personal and professional excellence, the promotion of a life of faith, and the development of leadership expressed in service to others. These core values guide our relationships with our students, each other, and our community. Marquette University offers a rich and competitive Total Rewards package including medical, dental, vision, 403(b) with up to 8% university match, generous time off package, and tuition benefits for employees, spouses, and dependents with no payback requirement! For more information, please view theTotal Rewards Guide. This is your next opportunity to join an organization that invests in their employees' career journey by diversifying their skills, deepening their expert knowledge, encouraging a healthy work-life balance, focusing on personal wellbeing, providing leadership training, and sustaining a culture of respect and inclusion. The Administrative Assistant performs general administrative duties assigned based on departmental needs. This position supports academic or administrative offices by answering phone calls, greeting visitors, directing appropriate responses (e.g., scheduling appointments, crisis response, staff, other campus office) and managing calendars and meeting schedules. Duties and Responsibilities • Provide a welcoming environment for students, professionals and others utilizing the Counseling Center via the telephone and in person (customer service). • Communicate with students, faculty and staff on campus as well as parents and external stakeholders, responding to questions related to services, scheduling or general information. • Schedule a variety of appointments and meetings for a multidisciplinary clinical team; enter confidential data utilizing the Counseling Center database and scheduling program. • Answer incoming calls, transfer calls to individual staff members or their voicemails when indicated or forward callers to various campus offices utilizing Microsoft Teams. • Utilize on-line file sharing software to view and manage selected files. • General electronic health record maintenance (e.g. scanning, processing intake and online appointment requests, assist with records releases, enter and update client information, assist with scheduled purging). • Prioritize and assist with staff requests (copying, miscellaneous data entry, etc.); prepare and/or proof reports, correspondence and other documents using application software including Microsoft Word, • Use Excel and PowerPoint (as needed); prepare outreach materials and supplies for events, assist with promotion and assist staff facilitating the event. On occasion may be asked to attend/staff outreach events during work hours. • Provide backup coverage when co-worker is out of the office. Required Knowledge, Skills and Abilities High school diploma or GED Demonstrated ability to work in a team environment Excellent customer service skills, flexibility, prioritization and organizational skills Ability to organize and maintain manual and electronic filing systems Intermediate knowledge of Microsoft Word, Excel, and Outlook Ability to access created networked files Ability to maintain confidentiality Preferred Knowledge, Skills and Abilities Administrative assistant or customer service work experience Professional experience in a health care office setting Electronic record keeping experience Department Counseling Center Posting Date 08/25/2025 Closing DateSpecial Instructions to ApplicantsEOE Statement It is the policy of Marquette University to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state-protected classification.