Records Coordinator
: Job Details :

Posting Details Position Information Posting Number 201104510 Position Title Records Coordinator StateEmployment Status Full Time Position Status Regular If Limited Term (End Date of Assignment, Project, or Grant)Position Type Staff Job Family Operations and Administrative Services Position OverviewBe The Difference Begins with Great People. Are you looking for a new opportunity where you can make the difference in the lives of students and faculty? We're always looking for highly talented individuals to join our team - people who think big, care deeply, and believe in being the difference in their work and community. We prioritize student success, access to education, and service in our work to educate well-rounded servant leaders who transform their fields, our society and the world. Our Catholic, Jesuit approach emphasizes student engagement with the world around them and formation of the heart and mind. We believe in our mission: The search for truth, the discovery and sharing of knowledge, the fostering of personal and professional excellence, the promotion of a life of faith, and the development of leadership expressed in service to others. These core values guide our relationships with our students, each other, and our community. Marquette University offers a rich and competitive Total Rewards package including medical, dental, vision, 403(b) with up to 8% university match, generous time off package, and tuition benefits for employees, spouses, and dependents with no payback requirement! For more information, please view theTotal Rewards Guide. This is your next opportunity to join an organization that invests in their employees' career journey by diversifying their skills, deepening their expert knowledge, encouraging a healthy work-life balance, focusing on personal wellbeing, providing leadership training, and sustaining a culture of respect and inclusion. The Records Coordinator provides a broad range of record and customer services within the Graduate School, among academic and administrative units, and to students. The individual in this position will work closely with leaders and coworkers in the department, Office of the Registrar staff, and IT Services to maintain student records, identify and implement efficiencies, and provide training, advising, and support to staff in academic departments. The Records Coordinator is responsible for an administrative overview and maintenance of all Graduate School student records, operations and processes for all states of the graduate student life cycle beginning with registration and concluding with graduation. Duties and Responsibilities 1. Serve as the Graduate School's auditor of records including enrollment (reactivations, registration conflicts, adds, drops, audits and credit changes), grades, program requirements, transfer of credits, temporary withdrawals, advancement of doctoral candidacy, defense dates, independent studies, continuation course work, program planning forms, comprehensive exams, name change requests, extension of times, grade changes, and graduation. 2. Serve as the primary point of contact for data, information, and history regarding various graduate student records matters. Serve as primary contact of the Graduate School for the Office of the Registrar, the directors of graduate programs, and students on matters dealing with student records, student registration, and graduation audits. 3. Provide services for enrolled graduate students, to include advising on requirements and guidance regarding procedures for projects, theses, essays, and dissertations. Research errors and student record issues and make decisions regarding course of action to correct errors and mitigate negative consequences for students, departments, and the University. 4. Provide user support and instructional materials and training for department DGSs, administrative staff, and students. Responsible for the supervision of student employees, which includes but is not limited to hiring, training, disciplinary actions, ending the student's assignment, etc. 5. Manage records form and process review. Identify and implement efficiencies in Graduate School records processes and form development. Coordinate with IT Services to implement and update DocuSign forms. 6. Access and utilize reports on registrations, enrollment, statuses of graduate students, and graduation information. 7. Receive dissertations, theses, professional projects and essays; ensure compliance with format requirements; work with ProQuest and the Raynor Memorial Libraries for the electronic publishing of these documents. 8. Manage application processing for the Inter-University Exchange Program. 9. Provide administrative and data entry support for the Assistant Director, Graduate Financial Aid including processing I-9 forms for new graduate assistants, coordinating graduate student research travel awards, and sending financial aid decision letters. 10. Prepare and sign most of the correspondence to enrolled students, and all the correspondence regarding graduation. Provide directions to student workers when garnering their help for the processing of this correspondence. Required Knowledge, Skills and Abilities High school diploma A minimum of 3 years of related experience. Ability to maintain confidentiality of student records and information Excellent organizational skills with the ability to prioritize multiple responsibilities and tasks simultaneously Ability to focus on the details of a project or task Strong customer service skills with the ability to solve problems Knowledge of and willingness to support Marquette's Catholic, Jesuit mission Proficient in Microsoft Office Suite Preferred Knowledge, Skills and Abilities Bachelor's degree Familiarity with Marquette University or an academic environment in general Experience working in various systems, specifically Slate, PeopleSoft, DocuSign Department Graduate School Posting Date 08/07/2025 Closing DateSpecial Instructions to ApplicantsEOE Statement It is the policy of Marquette University to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state-protected classification.