Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Indians (Guardians). PRIMARY PURPOSE: Responsible for executing all administrative Human Resources tasks and supporting the seamless day-to-day operations of the department. Assists HR leadership in the development, deployment, and continuous improvement of HR programs and policies. Collaborates closely with the business, people managers, and employees to uphold the entire employee lifecycle, ultimately ensuring a positive, compliant, and exceptional employee experience within the organization. ESSENTIAL DUTIES & RESPONSIBILITIES: Human Resources Administration & Compliance
- Fulfill critical day-to-day administrative functions to maintain the efficient workflow of the Human Resources team.
- Manage comprehensive HR documentation, including thorough processing of new hire paperwork and precise filing to maintain organized and accessible records.
- Partner with people managers to ensure thorough and appropriate documentation is maintained throughout the entire employee lifecycle.
- Manage all data entry into Human Resources Information Systems (HRIS) ensuring data integrity by consistently maintaining accurate and up-to-date employee files, records, and relevant documentation for accurate recordkeeping and efficient information flow.
- Facilitate collaboration with the Finance department to guarantee accurate and timely updates to all employee status changes and payroll records.
- Conduct thorough audits of employee data to verify accuracy and partner with leadership and Finance to ensure correct employee classifications.
- Serve as the administrator of the organization's document management system by proficiently obtaining and filing all critical employee documents, such as pay rate adjustments, counseling notices, termination records, new hire information, and department transfers.
- Assist with the comprehensive management and administration of the organization's job description library, ensuring all updates are accurate and timely.
- Oversee and meticulously track the completion of annual compliance paperwork for all employees, ensuring timely submission and adherence to regulatory requirements.
- Maintain and update the organizational chart to reflect staffing changes, reporting structures, and departmental realignments, ensuring accuracy and consistency in visual representation for leadership and employees.
- Manage and maintain the I-9 filing system and E-verify processes, conducting annual audits to ensure compliance with federal and state regulations.
- Optimize electronic signature software and document management systems to streamline all paperwork processes and enhance digital recordkeeping efficiency.
- Maintain familiarity with the organization's employee classifications and specific nuances to ensure accurate employee data and compliance with all relevant regulations.
- Ensure legal compliance by posting all required State, Local, and Federal labor law information and minor age reports in designated work areas.
- Support onboarding process to ensure all meetings and experiences are scheduled, teammate information is collected, and items are distributed.
- Support offboarding process to ensure all exit meetings, information is collected, and any company items/equipment is collected.
Talent Acquisition Operations
- Process all eligibility for hire requests and manage comprehensive background checks to facilitate smooth onboarding of new talent.
- Assist with the seamless administration of pre-hire candidate assessments, contributing to an effective and objective evaluation process.
- Contribute to the full recruitment lifecycle, assisting with candidate screening, scheduling interviews, and other key aspects of the hiring process.
Office Management
- Maintain accurate department inventory based on specific departmental needs, ensuring resources are readily available.
- Prepare comprehensive orientation packets to facilitate a smooth and welcoming transition for all new hires into the organization.
- Oversee the implementation of all Shadow programs, coordinating logistics and ensuring a valuable experience for participants.
- Provide administrative and logistical support for departmental events, including team-building initiatives, fostering a positive work environment.
- Manage sensitive arrangements such as memorial floral arrangements and donations with discretion and empathy.
- Conduct comprehensive research for various HR projects, including benefits analyses, comparative studies with other organizations (e.g., MLB Clubs), and continuing education programs, providing valuable insights to leadership.
- Undertake additional projects and tasks as assigned by the Human Resources department, demonstrating adaptability and a commitment to departmental objectives.
EDUCATION & EXPERIENCE:
- Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field.
- Prior administrative experience in an office setting.
- Familiarity with basic HR concepts or terminology
- Demonstrated ability to meticulously review documents, data, and records for accuracy, completeness, and consistency.
JOB SKILLS:
- Desire to learn about HR functions, policies, and best practices.
- Basic analytical skills to identify and resolve routine administrative issues.
- A systematic approach to work, ensuring that tasks are completed efficiently and accurately.
- Ability to interact professionally and courteously with employees, candidates, and other departments.
- Understanding of the importance of handling sensitive employee information with the utmost discretion and confidentiality.
JOB REQUIREMENTS:
- Ability to work extended days and hours, including evenings and weekends, based on schedule needs.
- Must be available to travel for HR purposes (e.g. employee events, recruiting, etc.) as needed.
ORGANIZATIONAL REQUIREMENTS
- Reads, speaks, comprehends, and communicates English effectively in all communications.
- Represents the Cleveland Guardians in a positive fashion to all business partners and the general public.
- Ability to develop and maintain successful working relationships with members of the Front Office.
- Ability to act according to the organizational values and service excellence at all times.
- Ability to walk, sit or stand for an entire shift.
- Ability to work extended days and hours, including holidays and weekends.
- Ability to move throughout all areas and levels of the Ballpark.
- Ability to work in a diverse and changing environment.
- Occasional physical activity such as lifting and carrying boxes up to 25 lbs.
At the Cleveland Guardians, we are all about creating an environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.