New Patient Coordinator (Merrillville)
: Job Details :


New Patient Coordinator (Merrillville)

Orthodontic Experts

Job Location : Merrillville,IN, USA

Posted on : 2025-09-01T09:30:24Z

Job Description :

Job Type Full-timeDescriptionJoin Our Team as a New Patient Coordinator- Grow into an Orthodontic assistant!Are you looking to start an exciting career in the dental field and work for a company that offers patient focused care? We are searching for friendly and organized people who have the motivation to learn new career skills. Join our team with the incredible opportunity to train and transition into an Orthodontic Assistant!Orthodontic Experts is dedicated to quality care and orthodontic excellence, we are acommunity committed to making a difference in the lives of our patients through accountability, transparency and teamwork. We currently have 28 offices in the greater Chicagoland area, Wisconsin and Indiana.Job Description:You will be greeting new patients and welcoming them to the practice. Following the office introduction, you take records (pictures and x-rays) which will be utilized to set a treatment plan for the new patient. You will work closely with a supportive team that will foster your growth and provide you with hands-on experience and on-the-job training to help you transition into an orthodontic assistant.Duties include but are not limited to:Taking clear x-rays.Taking clear photos.Taking accurate scans for retainers.Assisting in sterilizing equipment.Maintaining clean working environment (not limited to picture & X-ray area).Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a warm hand-off to the TC.Assist in meeting and/or exceeding monthly and annual clinic goals.Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.Participating and learning from on-the-job training for Orthodontic Assistant work.Participate in Marketing EventsOther tasks as assigned.Requirements High School Diploma/ GEDNew Patient Coordinators should have the ability to work independently, and in a team setting.Computer skillsNew Patient Coordinators should have the ability to travel & transport self to other practice locations.Working Hours/ Location:Monday - Wednesday 8:45am - 5:00pmThursday & Friday 6:45am - 3:00pmSaturday: 7:45am-1:00pm2 Saturdays per monthTwo 9:30am to 6:00pm shifts per monthFull-timeRate of pay - $17.00 hourlyTravel required to Homewood and BurbankBenefits (for our full-time employees):Paid TrainingTravel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)Clinical BonusesPaid Time OffHoliday PayMedical, Dental, Vision, and Life InsuranceAccident InsuranceShort-Term DisabilityLong-Term DisabilityEmployee Assistance ProgramHealth Savings AccountDependent Care Account401(k) and matchingPet InsuranceTuition Assistance ProgramIdentity Theft ProtectionMetLife MetLaw Legal InsuranceTransit Reimbursement - Commuter AccountFree and discounted Orthodontic Treatments Salary Description Pay: $17.00 per hour

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